Skip to main content
All CollectionsTaxwise Online
What should I do if I receive an error stating that ERO information must be completed on Form AL 8453?
What should I do if I receive an error stating that ERO information must be completed on Form AL 8453?

This error indicates that essential ERO (Electronic Return Originator) information is missing from Form AL 8453.

Paula Guevara avatar
Written by Paula Guevara
Updated over a month ago

Step 1: Access Form AL 8453

  1. Open Taxwise: Launch your Taxwise software.

  2. Navigate to Form AL 8453: Locate and open Form AL 8453 within your tax return.

Step 2: Complete ERO Information

  1. Fill in Required Fields: Ensure that the following ERO information is completed:

    • Firm Name: Enter the name of your tax firm.

    • Address: Input the complete address of your firm.

    • City: Specify the city where your firm is located.

    • State: Select the appropriate state.

    • Zip Code: Enter the correct zip code.

    • Phone Number: Provide a valid phone number for your firm.

Step 3: Save Changes

  1. Save the Form: After entering all the required information, make sure to save the changes to Form AL 8453.

Step 4: Validate the Return

  1. Run a Validation Check: Use the validation feature in Taxwise to check for any remaining errors or issues in your return.

Step 5: Re-transmit the Return

  1. Transmit Again: Once all required information is filled out and validated, attempt to transmit the return again.

Did this answer your question?