Understanding the Error
"The ':IdentityPIN' element is invalid - The value '11111' is invalid according to its datatype ':WIIndPINType' - The Pattern constraint failed."
The error indicates that the Wisconsin Individual PIN entered in Taxwise does not meet the state's specific validation rules. The Wisconsin Department of Revenue requires the Identity Protection PIN to adhere to a specific format. The system is programmed to reject PINs that don't conform.
Key Requirements for the Wisconsin Individual PIN:
Length: Must be exactly 7 digits long.
Pattern: The PIN must fit the pattern:
[0-9]{6}W, meaning that there must be six digits followed by the letter W.Invalid sequences: Series of repeated numbers such as
111111Ware not allowed.
The Solution: Ensuring PIN Accuracy
To resolve this error, carefully verify and correct the Wisconsin Individual PIN within Taxwise. Here’s a step-by-step approach:
Locate the PIN Entry Field: Within Taxwise, navigate to the section where you enter the Wisconsin state tax information. Look for the field labeled "Wisconsin Individual PIN," "Identity Protection PIN," or a similar designation. The location can vary depending on the specific Taxwise form/version.
Verify the PIN:
Confirm the Length: Ensure the PIN you've entered is precisely seven characters long.
Check the Pattern: Ensure that the PIN consists of six digits followed by the letter W
Avoid Repeated Numbers: Make sure you are not using a PIN that is a sequence of repeated numbers such as
111111W.
Source of the PIN: Double-check the source document where you obtained the PIN. This could be a notice from the Wisconsin Department of Revenue or other official communication. Ensure that you are transcribing the PIN exactly as it appears on the official document.
Re-enter the PIN: Carefully re-enter the corrected PIN into the designated field in Taxwise. Pay close attention to avoid typos or incorrect character substitutions.
Re-validate: After correcting the PIN, re-validate the tax return within Taxwise to confirm that the error has been resolved.
Additional Tips and Troubleshooting
Client Communication: If you are preparing the return for a client, contact them to verify the PIN. They may have received a notice with the correct PIN or can access it through their Wisconsin Department of Revenue online account.
Department of Revenue Assistance: If you've verified the PIN and continue to experience issues, contact the Wisconsin Department of Revenue directly for assistance. Their support team can help you confirm the correct PIN and troubleshoot any underlying issues.
Preventing Future Errors
Accurate Data Entry: Emphasize the importance of accurate data entry to minimize errors related to PINs and other critical information.
Client Education: Inform clients about the importance of providing the correct Identity Protection PIN and where to locate it.
Regular Software Updates: Keep your Taxwise software up to date to ensure you have the latest error-checking and validation rules.