A few Advanced Settings can change how your Snappy Store works for users and recipients. Here’s a breakdown of the main settings, when they make sense, and examples of how teams typically use them.
Points Vs. Gift Store
This setting controls whether users shop with a credit/points balance or receive a specific gift-style experience.
A points/credit-based store makes sense when you want users to have a flexible budget and choose what they want.
Example: Your company gives each employee $100 in store credits (points) for onboarding swag. Employees can choose one higher-value item or multiple smaller items until they use their balance.
A gift-based store makes sense when you want users to redeem a specific gift or selection without managing a broader credit balance.
Example: You want new hires to choose one welcome item from a curated set, rather than browsing with a credit amount.
Credit Exchange Between People
This setting allows users to give and receive credits from one another. This can make sense if your team wants users to have flexibility with unused credits or if credits are part of a peer-to-peer recognition program.
Example: An employee has leftover credits they don’t plan to use, so they transfer them to a teammate who wants to purchase a higher-value item
Best for: Teams that are comfortable letting users manage credits between themselves.
May not be best for: Programs where each person’s budget needs to stay fixed or controlled by the admin.
Purchase with Personal Credit Card ("Top-up")
This setting allows users to pay with their own credit card in addition to using store credits. This is helpful when users may want to buy something above their available credit balance to top up or purchase extra items without the company covering the full cost or needing to be granted points.
Example: An employee has $40 in credits, but wants a hoodie that costs $55. With personal credit card purchasing enabled, they can apply their credits and pay the remaining $15 with their own card.
Best for: Stores where employees can optionally “top up” their balance or buy additional swag.
May not be best for: Stores where the company wants to fully control spend and prevent users from paying out of pocket.
Guest Checkout
Guest Checkout allows anyone to access the store and make a purchase without being added to the store roster or logging in. This works well for broader audiences like event attendees, candidates, clients, or one-time buyers. When Guest Checkout is enabled, users pay at checkout, so personal credit card payment is automatically enabled.
Please note: Guest Checkout is permanent once launched and cannot be changed back to a credit-based or gift-based store. Since it does not use a user roster, you cannot grant or allocate points/credits to specific people.
Example: You’re creating a public-facing event merch store and want attendees to buy items without being added as users or recipients first.
Best for: Open-access stores, event stores, client-facing stores, or stores where ease of access is more important than user-specific credit tracking.
May not be best for: Employee-only stores, stores where you need to assign credits, or programs where you need users tied to specific accounts/eligibility rules.
Settings can affect the checkout experience, payment responsibility, and how users access the store. If you’re unsure which setup is best, let us know what kind of store experience you’re trying to create, and we’ll be happy to help recommend the right configuration for you!