Skip to main content

Where is my order?

Delivery time query

Odin avatar
Written by Odin
Updated over 4 months ago

Orders placed before 3:00 PM (Monday–Friday) are dispatched the same day using our Next Day Tracked Delivery service.


Orders placed after this time will be processed on the next working day.

Friday orders placed before 3:00 PM qualify for Saturday delivery, provided your delivery location is covered by our courier’s Saturday service.

Please note that we do not process or dispatch orders on weekends, bank holidays, or public holidays.

While most orders arrive within 24 hours, deliveries to remote areas, the Scottish Highlands, or offshore locations may take longer due to regional courier logistics outside our control.

Once your order has been dispatched, you’ll receive an email confirmation with a tracking link so you can follow your parcel every step of the way.

Did this answer your question?