We understand this can be concerning, and we’re here to help clarify our shipping process.
Orders placed before 3:00 PM (Monday–Friday) are dispatched the same day using our Next Day Tracked Delivery service.
Orders placed after 3:00 PM are processed on the next working day.
Please note that we do not process or dispatch orders on weekends, bank holidays, or public holidays.
Once your order has been dispatched, you’ll receive an email confirmation with a tracking link to follow your parcel’s journey.
Tracking details may take until the evening to appear, once your order reaches the courier’s depot.
If you haven’t received your dispatch confirmation yet, please check your spam or promotions folder.