Menu modifiers allow your customers to modify or personalize their orders.

With modifiers, they can:

Choose from variations (e.g., soup - Clam Chowder, Mushroom Soup, etc.)
Add sides (e.g., Fries, Coleslaw, etc.)
Add or remove specific ingredients (e.g., no onions, add cheese)
Upgrade (e.g., if the customer selects regular fries, he'll be given an option to upgrade to large)
Make it a combo (e.g., if the customer chooses a solo burger, he'll be given a choice to make it a combo with fries and drinks)

In the [Modifier Groups] tab, you can:

Add different modifier groups
Set the modifier group as an option or required
Set minimum or maximum items per order
Add menu modifiers inside group modifiers
Set the menu modifier as free or priced
Make menu modifier tax-exempt
Make a group modifier a nested modifier (add a modifier group to a menu modifier)
Add dietary details

Step 1 - Create a Modifier Group

Go to Menus Dashboard > Modifier Groups.
Click [Create New Modifier Group].
Add a modifier group name.
Add a description.
Select if the Modifier Group is optional or required.

When a modifier group is required, a customer will be asked to select a modifier before being able to add a menu item to order.
Set the minimum and the maximum number of modifiers a customer can select for each Modifier Group.

Step 2 - Add Menu Modifiers

Click the [Add Menu Modifier] button.
Add a menu modifier name.
Add description.
Select dietary details (if applicable).
Add a photo.
Add a price.
Enter the price of the modifier. If there is no price, just type "0".
Add a Nested Modifier (if applicable)
A Nested Modifier is a Group Modifier inside a Menu Modifier.

The Nested Modifier is hidden on the menu item order modal until a customer selects a Menu Modifier.

For example, if a customer wants to add a drink to the order, instead of seeing all the drinks listed down, they will see drink sub-categories such as soda and juice, and when they select a sub-category, they will see what specific soda or juice flavors are available.

In the screenshot below, the Group Modifier [Drinks] and Menu Modifiers [Add Soda] and [Add Juice] are displayed. When the Menu Modifier [Add Soda] is clicked, the Nested Modifier [Soda] is displayed. Since Menu Modifier [Add Juice] is not selected, its Nested Modifier is not displayed.

Below are more use case examples of modifiers.
Enable Tax Exempt Feature (if applicable)

When 'Tax exempt' is selected, the modifier's price isn't included when calculating the tax on the item it's applied to.

To make a modifier "tax-exempt" click the checkbox after entering the price.

Some use case examples for tax-exempt modifiers:
1. Reusable packaging (food/beverage containers)
2. Reusable utensils (spoon, fork, straw, etc.)
3. Beer bottle/keg deposits
Allow multiple quantities (if applicable)

When "Allow multiple quantities" is selected, you can allow your customer to add more than 1 menu modifier item to the cart. The menu modifier quantity must be less or equal to the modifier group quantity.

Step 3 - Save Your Work.

Click [Add] and then click [Create Modifier Group] to save the menu and group modifiers.

Step 4 - Add Modifiers to Menu Items or Sections

When your modifier groups are created, they will be displayed in the Modifier Group options of menu item/section settings.

Here is a tutorial on How to Add an Order Modifier to a Menu Item or Menu Section.

USE CASE EXAMPLES

Here are sample menu items with different Modifier Groups applied. Below, you will see some settings used on Modifier Groups, Menu Modifiers, and Nested Modifiers.

Modifier Group: Choose your salad base

In the sample below, the Group Modifier [Choose your salad base] and Menu Modifiers [Baby Spinach] and [Mixed Greens] are displayed when you click the menu item.

*You can apply the same settings to Modifier Groups: [Salad Ingredients (Optional)] and [Salad Protein Toppings (Optional)].

Modifier Group: Upgrade to Large

For upgrades, you can apply the settings from the example above, [Modifier Group: Choose your salad base].

Menu Modifiers: Yes (+$3.00), and No, thanks

Modifier Group: Remove Salad Ingredient

In the sample below, the Group Modifier [Remove salad ingredient] and Menu Modifiers [Onion], [Carrots], [Cucumber], and [Bellpepper] are displayed when you click the menu item [House Salad]. Since the 4 Menu Modifiers have the same settings, when any is clicked (e.g., Bell pepper and Cucumber), the Nested Modifier [Choose Salad Ingredient Replacement] is displayed. Otherwise, its Nested Modifier is not displayed (e.g., Onion and Carrots).

Modifier Group: Add drinks?

You can apply the settings from the example above, Modifier Group: Remove Salad Ingredient, to this modifier for upsells.

Menu Modifiers: Soda, Juice
Nested Modifier of Soda: Choose Soda (with menu modifiers: Coke Zero, Coke Regular, Sprite, Royal)
Nested Modifier of Juice: Choose your juice (not displayed in the image below)

Modifier Group: Make it a combo?

You can apply the settings from the example above, Modifier Group: Remove Salad Ingredient, to modifiers upselling combos.

Menu Modifiers: Sides, Drinks
Nested Modifier of Sides: Choose your sides [+$5.00] (with menu modifiers: Fries, Coleslaw, Mashed Potato, Fresh Fruits [+$5.00], Buttered Vegetables [+$5.00] )
Nested Modifier of Drinks: Choose your drinks [+$3.00] (not displayed in the image below)

Modifier Group: Add the item multiple times

The customer can add up to 2 maximum per topping, and the total number of toppings they can add is up to 3 maximum.

In the sample below, the Group Modifier {Pizza Toppings] and Menu Modifiers [Pepperoni], [Anchovies], [Olives], and [Shrimp] are displayed when you click the menu item. If the customer tries to add another item above the maximum, the [+] buttons will grey out to indicate that they have reached the maximum number of items they can add to their cart.