SocioConnect On Mobile
The SocioConnect mobile app gives you access to all of the amazing features of SocioConnect in the palm of your hand.
The app is compatible with both Phones and Tablet, whether using iOS (Apple) or Android devices.
Signing In & Getting Started
Once you've installed the SocioConnect app you can sign in using the same details you may already have set up on Web.
If you haven't signed up at all, or just haven't received your invitation yet, let us know by pressing the orange "Help" button you will find at the bottom right corner of the app.
Venue Selection
When you sign in to the SocioConnect app you'll be taken directly to the Posts screen.
If you work with more than one brand, the Venue Selection menu will appear, from here you can easily pick which brand you'd like to use at this time and be taken straight to it.
The Venue Selection screen can be accessed any time inside the app by clicking the Menu tab found at the bottom right of your screen.
Settings
The Settings section is located behind the Menu tab, which is found at the bottom right of your screen, and indicated by an icon showing three horizontal lines .
The options within Settings allow access to some of the more intricate controls related to signing in, account security, and notifications; it's also where you'll find the ability to change the language default on your app.
Password Change
Password Change allows setting a new password for your personal login; passwords must be at least 8 characters long, and include upper case and lower case letters, a symbol, and a number.
Notifications
Push & Email notifications keep you up to date on what's happening with you Social Media
The leftmost tab within the SocioConnect app will list any open notifications for your accounts.
From within the Settings menu you can access Notification settings - here you can deactivate any that don't concern you on a regular basis, helping you focus on what's important.
Security
Multi-factor authentication (MFA), also known as two-factor authentication (2FA), provides an extra layer of security for your account. It requires users to give more than one form of identification to verify their identity when logging in. This significantly reduces the risk of unauthorised access, even if your password is compromised.
If MFA is mandatory on the brand account you work with, you will be required to set it up at the time of your first login. On-screen instructions should lead you through activating a QR code on your device - but if you run into any trouble just hit the Help button in your app and our support team will be happy to assist you.
If you haven't yet activated MFA, this can be done from the Settings menu, just switch the setting to On and the on-screen prompts will help you set up a verification code.
Logout From All Social Networks
The "Logout From All Social Networks" button is a useful tool if you're having problems connecting new channels to the app, or reconnecting existing channels after an error.
This button instructs the SocioConnect app to forget any social media accounts you've previously attempted to link using your current device, meaning the next to you attempt to Add or Reconnect a channel the app will search your device for new social logins.
Language
The language button within your settings menu will allow you to select the default language for your app.