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SocioConnect (Mobile)

Downloading the app, signing in, and getting started

Gareth Dooner avatar
Written by Gareth Dooner
Updated today

SocioConnect On Mobile

The SocioConnect mobile app gives you access to all of the amazing features of SocioConnect in the palm of your hand.

The app is compatible with both Phones and Tablet, whether using iOS (Apple) or Android devices.


Signing In & Getting Started

Once you've installed the SocioConnect app you can sign in using the same details you may already have set up on Web.

If you haven't signed up at all, or just haven't received your invitation yet, let us know by pressing the orange "Help" button you will find at the bottom right corner of the app.


Venue Selection

When you sign in to the SocioConnect app you'll be taken directly to the Posts screen.

If you work with more than one brand, the Venue Selection menu will appear, from here you can easily pick which brand you'd like to use at this time and be taken straight to it.

The Venue Selection screen can be accessed any time inside the app by clicking the Menu tab found at the bottom right of your screen.


Multi-Factor Authentication

Multi-factor authentication (MFA), also known as two-factor authentication (2FA), provides an extra layer of security for your account. It requires users to give more than one form of identification to verify their identity when logging in. This significantly reduces the risk of unauthorised access, even if your password is compromised.

If MFA is mandatory on the brand account you work with, you will be required to set it up at the time of your first login. On-screen instructions should lead you through activating a QR code on your device - but if you run into any trouble just hit the Help button in your app and our support team will be happy to assist you.

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