Soco FAQs
FAQ about Soco's features
By Basel1 author5 articles
- Can I share my Soco links with others?You can share TAP and product links anywhere and the commission tracks to you, while Soco video and product deep links open that exact video or product for anyone with…
- What is the Creator Dashboard?The Creator Dashboard is Soco Pro's view of your own TikTok Shop earnings, top products and videos, built from your TikTok Shop data.
- Why don't my Creator Dashboard numbers match TikTok?Your Creator Dashboard numbers come from TikTok Shop, and a gap usually comes from unsettled earnings, sync timing, the date range or refunds in GMV.
- Can I see the stats for all of my individual videos?Your own videos' sales and stats are on the Creator Dashboard in the Soco app with Soco Pro, and in your TikTok Shop Creator Center on any plan.
- Why was a product link removed from my video?Product links get removed when a brand or TikTok stops a product being promoted, from an ended campaign to going out of stock, and it usually happens on the TikTok…