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My discount code (promotion code) does not work. What should I do?

Find out what to do if your discount code or promotion code does not work during Solarplaza event registration or checkout. Learn what information to provide to the Solarplaza Support Team so they can investigate the error and assist you.

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Written by Info Solarplaza

If your discount code (promotion code) is not working during event registration or checkout, please contact the Solarplaza Support Team at support@solarplaza.com for assistance. Discount codes cannot be applied retroactively after you complete your registration.

When contacting our support team, please provide:

  • The discount or promotion code you are trying to use

  • The error message you receive when trying to apply the code

  • The event you are registering for

They will then investigate the issue and advise you on the next steps.

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