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What should I do if I applied for the Exclusive Buyer Discount but have not received a reply?

Find out what to do if you have applied for the Exclusive Buyer Discount but have not received a response. Learn how to check the status of your discount application and find the Event Manager's contact details on the event page.

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Written by Info Solarplaza

If you have applied for the Exclusive Buyer Discount, please allow 2–3 business days for your application to be reviewed.

If you have not received a response after 2–3 business days, please contact the Event Manager for the Solarplaza event you applied for.

Where can I find the Event Manager's contact details?

You can find the Event Manager's name and email address at the bottom of the event page for the Solarplaza event you applied for.

  1. Open the event page for the event you applied for.

  2. Scroll to the bottom of the page.

  3. Find the Event Manager's contact details.

  4. If 2–3 business days have passed without a response, contact the Event Manager directly about the status of your Exclusive Buyer Discount application.

The Event Manager is responsible for reviewing Exclusive Buyer Discount applications and can confirm:

  • Whether your application has been approved

  • What discount is available to you, if your application is successful

  • Any other information related to your Exclusive Buyer Discount application

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