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Class Expiration Rules and Policies at [solidcore]
Understanding the expiration rules for class packages at [solidcore] is essential for planning your sessions effectively. Here’s a comprehensive guide to help you manage your class package usage within the designated timeframe.
Overview of Standard Expiration Policies
Each class package at [solidcore] comes with a specific expiration window, which determines how long you have to utilize the classes from the date of purchase or activation.
Expiration Periods by Package Type
Single Class- Single classes expire 30 days from the date of purchase.
5-Class Package - Expires 45 days after the date of purchase. This provides sufficient flexibility for attending approximately one class per week.
10-Class Package - Expires 90 days after the date of purchase.
New Client 4-pack - Expires 30 days from purchase.
General Policies and Notes
Class packages are activated immediately upon purchase unless otherwise stated.
These expiration policies ensure that class credits are utilized efficiently and within the intended timeframes for optimal benefits.
In exceptional circumstances, such as medical reasons, family emergencies, or other significant unforeseen events, class expiration dates may be extended. Extensions usually require submission of valid medical documentation, such as a doctor’s note, a medical appointment card, or confirmation from a physical therapist. In some cases, extensions may be granted without documentation under specific extenuating circumstances. The new expiration period typically ranges from 30 days to up to a full calendar year, depending on the situation.
Tips for Tracking and Managing Class Usage
Mark Expiration Dates: Keep a note of your package expiration date to ensure you utilize all your credits in time. You can see any expiration date in the app by selecting "purchases/packages" from the left-hand menu.
Plan Your Schedule: Aim to distribute your classes evenly over the available timeframe, e.g., for a 5-class pack, attending one class per week ensures full usage.
Check Flexibility Options: If you encounter challenges scheduling your sessions, review additional membership or class package options. Some packs provide greater scheduling flexibility.
Consider an Extension Request: If an injury or medical condition prevents you from attending classes, contact the [solidcore] support team to inquire about eligibility for an extension.
By familiarizing yourself with these expiration periods and planning accordingly, you can make the most of your [solidcore] experience and achieve your fitness goals efficiently. For any further questions on class packages or scheduling, feel free to contact [solidcore] customer support.