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How the order process works

A step-by-step explanation of our entire order process.

Updated over 2 weeks ago

πŸ’‘ Want to know exactly how the order process works? Here's the complete, step-by-step guide.


Step 1: Go to our website

Just head to our home page, songful.com, and click on one of the "Create your song" buttons to get started.


Step 2: Complete our Song Creation Questionnaire

You'll be taken through our Song Creation Questionnaire, where we'll ask you questions to determine the genre and style of the song, and what should be in the lyrics. You don't need to worry about making your answers perfect, as you'll be able to edit the details you provide later, in the lyrics confirmation process!


Step 3: Choose your add-ons and extras

Once you've completed the questionnaire, you'll be given the option to add add-ons and extras to your custom song order to make it even more special.


Step 4: Complete your purchase

You'll then be guided through our checkout process, where you can complete your purchase. As soon as your payment has been made, we'll email you confirmation and provide you with a link to your Order Status Page, where you can track your order's status.


Step 5: Confirm your lyrics

As soon as your purchase is complete, you'll be guided through the lyrics confirmation process. We'll show you your lyrics, and you can either confirm these straight away or you can edit them until they are just right. We have more guidance on the lyrics confirmation process here.


Step 6: Wait

Here's the hardest part! Now that your lyrics have been confirmed, our music producers will get to work on your song. Depending on the delivery speed you chose when placing your order, it'll take either 2, 4, or 7 days. You can track your order's progress during this time from your Order Status Page.


Step 7: Receive your song

We'll email you as soon as your song is ready. You'll then be able to access your Song Page, where you can play your song, download it to your device, view your lyrics, and access all of your add-ons. You're now ready to share it with the lucky recipient!


Step 8: Manage your order (optional)

After you've received your song, you can initiate a remake or purchase additional add-ons from your Order Status Page.
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