Skip to main content

Pre-Purchase FAQs

General FAQs you might have before making your purchase.

Updated this week

How do you receive your song?

We will email you a link to your dedicated Song Page when it's ready, where you can play & download your song and view the lyrics.


How long does it take to receive your song?

It takes about 5-10 minutes to place your order and approve your song's lyrics. Once you've done that, you'll receive your song within 30 minutes!


Can I preview my song before purchasing?

We can't provide previews before you purchase, because each song is made from scratch
, but our order process does guarantee that you'll get a song you're satisfied with, or we'll refund you.

We recommend reading some of our reviews and listening to some of the songs we've made for previous customers on our Reviews & Examples page, so you can get a feel for our quality.


What if I don't like it?

We can remake your song options as many times as you like, until you've got one that you love.
We also recommend reading some of our reviews and listening to some of the songs we've made for previous customers on our Reviews & Examples page, so you can get a feel for our quality.


Can I listen to some songs that you've made before?

You can listen to some of the songs we've made for previous customers on our Reviews & Examples page.


What music styles/genres do you offer?

During the Song Creation Questionnaire, we'll show you a range of genres and styles you can choose from. We've got all of the main genres and styles, and we have audio samples of each of them, so you can hear what they sound like.
If you want a musical genre that's not listed, you can just select the "Other" option, and we'll be able to make your song in that style for you.


Can my song be in the same style as an existing artist/song?

We never mimic an artist's style, but we can use an artist as inspiration for your song, meaning you will end up with a song that sounds closer to what you are imagining. Just select "Other" when selecting the genre in the Song Creation Questionnaire, and add clear instructions about the type of sound you are aiming for in the input field provided.


I already have my own pre-written lyrics. Can I use these?

We create your song's lyrics from scratch using the information you provide us during the Song Creation Questionnaire. You can't submit your own pre-written lyrics, as these often won't meet our format and style requirements.
Once we've created your lyrics, you have the option to fully edit them before confirming, which gives you full creative control over them, provided they still fit within our format and style requirements.


Can I make a song for a group of people rather than an individual?

Absolutely! The process is the same, so just complete our Song Creation Questionnaire as normal, and enter details relating to your group. Just keep in mind that you may not be able to cover each person in lots of detail due to the time constraints of the song. If you want to make a song for your family, we recommend making one song for each family member, as this means each song can be deeply personal, and you’ll end up with an entire family album!


Can my song be in another language?

We can make songs in English & Spanish currently. Our songs will be in English by default, so if you’d like yours to be in Spanish, please write "The song's lyrics must be in Spanish" in the section titled "Any other details you want to add?" in our Song Creation Questionnaire. If you’d like a song in a language we don’t currently support, stay tuned, as we will be adding more languages in the future.


How are the songs made?

Every song is crafted to perfection thanks to our relentless focus on quality, and our commitment to maintaining the world’s best song generation technology. It’s this combination that makes our songs the gold standard, and it’s why we can confidently guarantee you’ll love yours.


How unique are your songs?

Each song we make is 100% unique and is made just for you, based on the information you provide in the Song Creation Questionnaire. Unlike other companies, we never use templates, as we believe they ruin the magic of a custom song and lead to all songs sounding the same!


How long are the songs you make?

We offer both short songs and full-length songs. Short songs are around 2 minutes long, and full-length songs are about 3 minutes long.


Did this answer your question?