A share cart allows you to create a customised cart containing over-the-counter (OTC) items, prescription products, service fees, or other charges, which you can then send directly to a customer via SMS or email for payment.

Share carts can be sent as either a payment link only or as a cart with delivery options. If delivery is included, customers can choose between click and collect or a delivery method such as Australia Post or DoorDash. Once the cart is paid for, the order will automatically appear in SparrowSend, ready for processing.

Step 1

In SparrowSend click "New Order"

Step 2

Add an item to the order by completing the available fields.

Step 3

[Optional] Add another item to the order.

Step 4

Click "Next"

Step 5

Select if the order will be delivered to the customer or collected in-store.

Step 6

[Optional] Choose an expiration for the cart

Step 7

[Optional] Add internal notes to the order - these will be displayed in SparrowSend

Step 8

Click "Next"

Step 9

Choose a contact method, either phone or email

Step 10

Communicate with the customer using the "Custom Message" field.

Step 11

Send a link to the customer by clicking "Send Link"

Step 12

The order can be viewed in the Pending Payment subcategory. Once the customer has paid, the order will be updated to the New Order subcategory.

If a mobile number is provided during cart creation, the customer will receive the cart link via SMS. This message will also include any custom note added on the final step.

If an email address is provided during cart creation, the customer will receive the cart link via email. This email will also include any custom note added on the final step.