You can deactivate or permanently delete your Splash Sports account at any time. Here's how each option works and what to do before taking action.
Before You Close Your Account
Withdraw your balance first — make sure your Splash wallet is at $0 before closing. See Withdrawals on Splash Sports.
Withdraw from active contests — if you're in any open contests, withdraw your entries before closing your account.
Deactivating Your Account (Temporary)
Deactivating makes your account inactive but keeps your data intact. You can reactivate any time.
Click your profile icon in the top right corner
Select My Account
Scroll to Login Settings
Click Deactivate Account and follow the prompts
To reactivate a deactivated account, email support@splashsports.com.
Permanently Deleting Your Account
Permanent deletion removes your account and personal data, subject to legal data retention requirements. This cannot be undone.
Email support@splashsports.com with your account email and a request to permanently delete your account. Our team will confirm once it's done.
Note: Once a paid account is permanently deleted, the same email and personal details cannot be used to create a new Splash account.
What Happens to Your Data
Some data may be retained for a limited period to comply with applicable laws and fraud prevention requirements. Retained data is anonymized or encrypted and is never used for marketing or shared with third parties. See the Splash Sports Privacy Policy for full details.
Common Questions
What's the difference between deactivating and deleting? Deactivating is reversible — your data is preserved. Deleting is permanent and cannot be undone.
Can I use the same email for a new account after deleting? No — once a paid account is deleted, that email and identity cannot be used to create a new Splash account.
Can I just take a break instead? Yes — consider using a self-imposed timeout through Responsible Gaming settings instead of closing your account entirely.