Canadian users follow the same verification process as US users, with a few differences in accepted ID types. Here's everything you need to know.
Accepted Government-Issued Photo IDs
Valid driver's license
Valid provincial ID card
Passport
Your ID must be valid, unexpired, and clearly show your full name, photo, and address.
How to Complete Verification
Go to app.splashsports.com/user-verification or tap the orange verification banner when you log in
Open the link on your mobile device — the flow requires your phone's camera
Scan your ID front and back as prompted
Take a selfie if requested — good lighting, no hats or sunglasses
Submit and wait for confirmation (usually a few minutes)
⚠️ Live camera scanning only — static photos or screenshots of your ID won't be accepted.
Address Mismatch?
The name and address on your ID must match your Splash account exactly. If your ID shows an old address, provide a Proof of Residence dated within the past 60 days — such as a utility bill, phone bill, or bank statement.
Where Is Splash Available in Canada?
Splash Sports is available in all Canadian provinces except Quebec. See the eligibility map for full details.
Verification Link Expired?
Email support@splashsports.com and we'll send a new link right away. Or see My Verification Link Expired.
Questions? Email support@splashsports.com — we're happy to walk you through the process.