Before entering a real-money contest or making a deposit or withdrawal, all users must complete the Know Your Customer (KYC) verification process. This is a legal requirement for licensed gaming platforms and helps protect your identity and account.
🧾 What We Collect
Name
Date of birth
Address
This confirms you're eligible to participate in real-money contests in your state and that you meet legal age requirements.
When Verification Is Required
Entering real-money contests on Splash Managed
Making a deposit or withdrawal
If you only use Splash for self-managed or entertainment-only pools, verification is not required.
Why You Might Be Flagged for Additional Verification
A small typo during registration (e.g., name or address)
A recent address change not yet reflected in verification databases
Your account was randomly selected for additional review — similar to airport security
While we understand it can feel inconvenient, this process keeps the platform secure and fair for everyone.
🔒 How Your Data Is Handled
Your personal information is processed through secure, encrypted third-party verification tools in accordance with applicable regulatory requirements. We take your privacy seriously and handle all data responsibly.
Questions?
Reach out to us at support@splashsports.com — we're happy to help!