As a licensed gaming company, Splash Sports is required to verify that all users meet legal eligibility standards before they can deposit or withdraw funds.
Verification on Splash ensures compliance with legal and regulatory standards, protects user accounts, and supports a secure gaming environment. The "Know Your Customer" (KYC) process, which is a common practice among licensed platforms, is a key part of this effort.
Participating in Real Money Contests: Users must verify their identity to join contests involving real money, but no verification is needed for free-to-play participants.
Failed Verification Attempts: Users with unsuccessful initial attempts must submit additional documents, such as government-issued IDs, for account reactivation.
Legal and Regulatory Compliance: Verification ensures all users meet age and identity requirements as mandated by laws.
🧾 Why We Verify:
To ensure users are of legal age
To confirm that all participants are eligible to play in real-money contests
To maintain a safe, secure, and compliant platform for everyone
Additionally, this process includes the "Know Your Customer" (KYC) measures and ensures compliance with legal regulations to create a transparent and fair platform.
🔒 How Your Data Is Handled:
Your personal information is verified through secure third-party tools
Splash does not store your sensitive data
These tools adhere to robust security standards to keep all shared data confidential. Your information is handled only for verification purposes, ensuring it remains protected at all times.
📄 Documents You May Need
Splash may request the following for verification:
Government-Issued IDs: Driver’s license, passport, or other official identification.
Additional Verification Steps: A selfie to match your ID may be requested when needed.
🔍 If Verification Fails
If initial verification fails, users should:
Review any error messages provided.
Submit valid, legible documents matching account information.
Contact Splash support for further assistance if issues persist.
We appreciate your understanding and cooperation. If you have any further questions or concerns, feel free to reach out — we’re always here to help! 😊