We’re sorry to hear that you’re currently in a state where Splash isn’t available for contest participation — but no worries, you can still withdraw your funds.
💸 Steps to Withdraw Your Balance:
Click your Splash account icon in the top right corner of the screen
Select Withdrawal
Choose the payment method you originally used to deposit
Complete the on-screen steps to process your withdrawal
Your funds will be returned to the same payment method used for the deposit. This policy ensures transaction security and helps verify your identity as the account holder. If you deposited with a credit card, you will need to request a check or request a refund.
Understanding Method-Specific Withdrawals: If you see withdrawals being routed through a specific method like Venmo, this means you've previously used that method to deposit funds into your Splash account. Even if it was a small deposit made some time ago, that payment method remains linked to your account for future withdrawals.
Important to remember:
• Splash only allows withdrawals through methods previously used for deposits
• Each deposit method you use becomes available as a withdrawal option
• This system helps maintain the security of your transactions
We hope this helps! If you have any other questions or need assistance with your withdrawal, please don’t hesitate to reach out — we’re here to help.