Follow the steps below based on which browser you're using on your Mac. Splash Sports needs location access to verify you're in an eligible state or province.
Safari on macOS
Open splashsports.com in Safari
When prompted, click Allow to share your location
If the prompt didn't appear or you clicked "Don't Allow":
In the menu bar, click Safari → Settings
Go to the Websites tab → click Location in the left sidebar
Find splashsports.com and set the dropdown to Allow
Refresh the page
Chrome on macOS
Open splashsports.com in Chrome
When prompted, click Allow to share your location
If you clicked "Block" or the prompt didn't appear:
Click the lock icon or location error icon in the address bar
Set Location to Allow and click Done
Go to System Settings → Privacy & Security → Location Services
Unlock with your password and make sure Google Chrome is checked
Return to splashsports.com and refresh
Firefox on macOS
Go to System Settings → Privacy & Security → Location Services
Unlock with your password and make sure Firefox is checked
Open splashsports.com in Firefox, refresh, and click Allow when prompted
If you previously blocked access in Firefox:
Click the location error icon in the address bar
Under Permissions, click the X next to "Blocked Temporarily"
Refresh the page and click Allow
Still Getting an Error?
Also check:
VPN is off — VPNs mask your location and must be disconnected entirely
Ad blockers disabled — temporarily turn off any browser extensions
Network — try your home Wi-Fi or mobile hotspot instead of corporate or secured Wi-Fi
Email support@splashsports.com if the issue persists.