We're sorry to hear you're having trouble verifying your location. Below is a checklist of common settings and issues that may interfere with location verification. Please review each item to help resolve the issue:

1. Ad Blockers
Ad blockers can prevent apps from accessing your location. Try temporarily disabling any ad blockers you have running.

2. VPN Usage
VPNs often show a different location than your actual one. If you’re using a VPN, disconnect from it before accessing Splash.

Note: VPN use can also prevent login or block password reset emails.

3. Autofill Settings
Turn off autofill and manually enter your information to ensure it's correctly processed.

4. Secured WiFi Networks
Some highly secured or restricted WiFi networks may block location access. Try switching to a different WiFi connection or mobile data if possible.

5. Browser Settings
Double-check that your browser allows location access:

6. Try Another Device
If possible, try logging in from a different device. This can often resolve location-related issues quickly.

Please take a moment to ensure your device and software are fully up to date. This simple step can often resolve the issue quickly.

Make sure you're using the latest version of the Splash Sports app:

Make sure your browser is up to date. Here's how to check:

Still having trouble verifying your location?

Click this helpful article for a step-by-step guide on enabling and sharing your location, based on your device.