Splash's Policy on Merging Accounts and Third-Party Account Management
Overview
Splash Sports has specific policies regarding account management to ensure user privacy and platform integrity. This article clarifies the key policies on account merging and making changes to third-party accounts.
Can Accounts Be Merged on Splash?
If you have accidentally created two accounts, the Splash Sports support team can assist in merging your accounts. Please note, we may require additional verification to prove ownership of both accounts before we are able to merge them.
If you simply need to update your email address, the Splash Sports support team can assist with that as well. See How to Update Your Email Address on Splash Sports for full details.
Privacy Regulations and Third-Party Account Changes
Splash Sports strictly adheres to privacy regulations. Support cannot make any changes or provide assistance regarding another user's account based on third-party requests. Any account-related changes or requests must be initiated by the account owner directly. For verification purposes, the account owner must contact Splash Support using their registered email address.
Key Takeaways
Combining two separate user accounts into one is not supported on Splash Sports.
If you need to change your email address, Support can transfer your account data — this is not a merge, but an email migration.
Changes to an account cannot be requested or made on behalf of another user.
All account-related requests must come from the account owner using their registered email.
For further assistance, email support@splashsports.com or reach out through the Help Center.