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How to Email Your Contest Members on Splash Sports

A step-by-step guide for commissioners on how to email contest members, generate email lists, and choose between sending via Splash Sports or your own email client.

Updated over 3 weeks ago

How to Email Your Contest Members on Splash Sports

As a commissioner, you can email your contest members directly through Splash Sports or generate a list to use in your own email client. This guide walks you through both options step by step.


Step 1: Navigate to Your Contest

Go to the Commissioner Tab, find your contest, and click "Manage Entries".

Step 2: Click "Commissioner Console"

In the contest navigation bar, click Commissioner Console to access all commissioner tools.

Step 3: Click "Email Members"

From the Commissioner Console, find the Contest Members section and click "Email Members". This tool generates a list of member email addresses and lets you send emails directly or export them to your own client.

Step 4: Select Your Email Recipients

On the Step 1 – Email Recipient Selection screen, choose which members to contact:

  • All contest members — emails everyone currently in your contest

  • All contest members who have / have not confirmed their participation — useful for following up with members who haven't responded

  • Contest members without / with brackets entered — target members based on whether they've submitted their picks yet

Select your preferred option and click Continue >.

Step 5: Choose Your Delivery Method

On the Step 2 – Delivery Options screen, you'll see two options:

Option #1 – Send from Your Email Client (Recommended)

Option #2 – Send from Splash Sports

Advantages:

  • Members receive emails sent from your address

  • You keep a full history, including undeliverables

  • Supports attachments and HTML formatting

Disadvantage:

  • Must copy and paste addresses into your email client

Advantage:

  • No separate email client needed

Disadvantages:

  • Lower deliverability — more likely to land in spam

  • Plain text only, no attachments or formatting

  • No delivery status once sent

If Using Option 1 (Your Email Client):

  1. Click "Get Email Addresses"

  2. Copy the list of addresses that appears

  3. Paste them into the BCC field of your email client and send your message

If Using Option 2 (Splash Sports):

  1. Click "Create Email"

  2. Select an Email Template from the dropdown — for existing members, choose "Invite Existing Contest Members"

  3. Review the pre-populated subject line and body

  4. Click "Send Email" to send to all selected recipients

After Sending

Once your email is sent, you'll see a confirmation screen with these reminders:

  • Emails may take up to 30 minutes to be delivered

  • Emails may be filtered into members' Spam or Junk folders

  • If you run into delivery issues, resend from your own email client using the Email Members feature


Need to invite new or returning members instead? See How to Invite New and Returning Contest Members.

Have questions? Contact our support team.

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