If you need to cancel a contest — whether due to a settings mistake, not enough entries, or any other reason — here's how to do it depending on whether participants have already joined.
Cancelling When No One Has Entered
This is the simplest case. If your contest has no entries yet:
Go to the Commissioner tab
Find your contest and tap the three dots (…) next to the Invite button
Select Cancel Contest
Confirm the cancellation
The contest will be removed immediately.
Cancelling When Entries Have Been Submitted
If participants have already paid to enter a real-money contest, you'll need to get them to withdraw their entries first before you can cancel.
Contact your entrants and ask them to withdraw. Each participant can withdraw by going to My Contests → Active, selecting the contest, tapping the three dots (…) menu, and choosing Withdraw. Their entry fee is automatically refunded to their Splash wallet.
Once all entries have been withdrawn, cancel the contest using the steps above (three dots → Cancel Contest)
⚠️ You cannot force-cancel a contest that has paid entries — participants must withdraw themselves. If you're having difficulty getting all entrants to withdraw, email support@splashsports.com for assistance.
Cancelling a Self-Managed Contest
For self-managed (Entertainment-Only) contests where you handle fees yourself, the cancellation process is the same as above. Since Splash doesn't handle money in self-managed contests, there's no automatic refund — you'll need to handle any refunds to participants directly.
After Cancellation
Cancelled contests move to your Final tab and can be restarted later if needed
Entry fees are refunded to participants' Splash wallets automatically (real-money contests only)
Any commissioner rewards are not paid for a cancelled contest
Common Questions
Can I cancel a contest after it has started? Once picks have been made and the contest is underway, cancellation is more complex. Contact support@splashsports.com and we'll review the situation with you.
I accidentally created a duplicate contest. How do I remove it? Follow the cancellation steps above. If no one has entered, it takes seconds.
What happens to my invite link after cancellation? The invite link becomes inactive. Anyone clicking it will see that the contest is no longer available.
Questions? Email support@splashsports.com.