Splash Sports includes a built-in chat feature that lets commissioners and participants communicate directly within a contest. Here's how to enable it and what to expect.
Where Contest Chat is Available
Contest chat is available in the Splash Sports mobile app (iOS and Android) and on the web version of Splash Sports.
How to Enable Chat in Your Contest
Open the Splash Sports app on your mobile device
Go to the Commissioner tab → Active → Manage on your contest
Go to Settings
Toggle Chat on
Once enabled, all participants in the contest will be able to see and use the chat from within the contest view.
How to Use Chat as a Commissioner
As commissioner, you can:
Post announcements, reminders, and updates to all participants
Engage in group conversation with your pool members
Toggle chat off at any time if you want to disable it
Chat messages are visible to all participants in the contest — there is no private or direct messaging within a contest chat.
What Your Contest Entrants See
When chat is enabled, participants can access it from within the contest view in the app. They'll see a chat icon or tab that opens the group conversation thread. Members receive push notifications for new messages if they have notifications enabled.
Chat FAQs
Can I message individual members privately? No — contest chat is a group thread visible to all participants. For individual outreach, use the Invites Manager to download member emails and contact them directly.
Why can't my members can't find the chat? Make sure they're in the Splash app (not the website) and that chat is toggled on in your contest settings. If it's enabled but still not showing, ask them to update to the latest version of the app.
Can I delete chat messages? Commissioners cannot delete individual chat messages at this time. If there's a specific moderation issue, email support@splashsports.com.