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My stats are wrong, how do I get them fixed?

Report a wrong stat with the detail we need to correct it.

📍 Where to find it: SportsVisio app: the page showing the error (Game Summary, a highlight, Player Profile, or Poster) → Report a problem

Stats, annotations, scores, and highlights are produced by SportsVisio's AI analysis of your game video. Because they're generated, you can't edit them yourself: instead you report the error and support reviews and corrects it.

In-app reminder: If you see any stat or game inaccuracies, please report the bug from the page with the error.

Report it from the page with the error

Use Report a problem in the SportsVisio app, from the exact page that shows the mistake so the report carries the right game and player. You can report from:

  • Game Summary

  • A Highlight (the highlight player)

  • A Player Profile

  • A Poster

Open the page with the error, choose Report a problem, and pick the reason that fits:

  • Incorrect stats

  • Wrong player

  • The annotations are incorrect

  • Incorrect score

  • Other

Add the jersey number and any detail that helps (for example which stat and what it should be), then submit.

For a step-by-step of the report form, see Report a problem.

What happens next

Support reviews your report and corrects the stats or annotations. This is a reviewed correction, not self-serve editing. There's no screen to change the numbers directly. Report the specific error clearly and let the team make the fix.

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