How do I cancel my Spriggy Family membership?
We’re sorry you’re thinking about cancelling your membership. We hope you’ve loved using Spriggy, and we’ll miss you when you’re gone.
You can cancel your Spriggy Family membership at anytime via the app.
Using your Parent Login on the Spriggy app, go to Settings.
Tap on 'Spriggy membership' then 'Membership details'
Tap ‘Cancel Spriggy’.
Tap ‘Cancel Spriggy membership' and follow the prompts
If you are unable to cancel via the app, please reach out to us to assist you further via web chat or you can email us at support@spriggy.com.au.
Please try not to submit your request on the day your fees are due. If your most recent fees are deducted while your request is waiting to be processed, don’t worry. We’ll return them to you.
If the money left in your Parent Wallet and on your kid(s)’ prepaid Visa card(s) is $10 or less, you’ll be charged a cancellation fee up to $10. If you have more than $10 left, the money will be refunded into your Connected Account. See the PDS and Product T&Cs for more details.