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How does billing work?

Everything you need to know about when and how much you'll be charged for using Spriggy.

Every family starts with a 7-day free trial to explore Spriggy. After that, your price depends on your plan and how many children are on your membership.


Spriggy Classic

• $5 per month, billed annually ($60/year) for families with 1 child

• $7 per month, billed annually ($84/year) for families with 2–6 children


​Spriggy Plus

• $7 per month, billed annually ($84/year) for families with 1 child

• $9 per month, billed annually ($108/year) for families with 2–6 children


​When is my fee charged?

Your annual membership fee is charged from your Connected Account at the end of your 7-day free trial. After that, it renews every 12 months from the date of your first payment.

We'll send you a reminder email before renewal so you're never caught off guard.


​Adding or removing a child

• Add a second child (up to 6) → you move to the multiple-children plan and a pro-rata adjustment is charged for the remainder of your billing period.

• Remove kids until only 1 remains → you move back to the one-child plan. The lower price applies from your next renewal.


​Upgrading from Classic to Plus

Upgrading mid-year means a pro-rata adjustment is charged immediately for the difference between your current plan and Plus for the remainder of your billing period.


​Cancellation

You can cancel anytime in the app under Cog icon → Spriggy Membership → Cancel Membership. If you cancel within 14 days of a renewal charge, you'll receive a refund for that payment.


​Note: If the total remaining balance across your Parent Wallet, cards, savings, and goals is $10 or less at the time of cancellation, that amount is retained as a cancellation fee.


More information is available in our Terms & Conditions at spriggy.com.au/terms.


Free trial reminder

Your 7-day free trial covers the Spriggy membership only. Card-related fees from Indue (the card issuer) can still apply during the trial.

For all the finer details, check out:

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