You can order a replacement card in the app by following these steps:
Log in to your parent profile.
Select your child’s profile and tap Spriggy Card.
Tap Manage in the top right corner.
Tap Order a New Card and follow the prompts.
Replacement Cards can only be ordered by a Primary Parent.
Note: Unless you’re issued a replacement card because your card has expired, there will be a $10 fee when you order a replacement card. See the PDS for more details.