The Member Help team at Spriggy is always happy to help!

You can contact us by using our in-app chat, web-chat or email.

We recommend using in-app chat as in most cases, this will pre-identify you and we can just straight into helping you.

In-app chat:

  1. Log in to your Spriggy app.

  2. Tap 'Settings' in the top right hand corner.

  3. Tap 'Help'.

  4. Tap 'Member Help'.

  5. Tap 'Start a conversation'.

  6. Tap the relevant subject and follow any prompts.


  1. Open the Spriggy website.

  2. Tap or click the blue and white chat icon in the bottom right corner of the screen.

  3. Tap or click 'Send us a message'.

  4. Enter your email address.

  5. Write your message and tap the 'send' icon.


Send an email to

We're Open

8am - 9pm / Monday - Friday (AEST)

Limited coverage on Weekends and Public Holidays

If we don't respond right away, just leave us a message with as much detail as possible and we'll get back to you as soon as we can.

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