Collecting stamps
The process of collecting a SQUID stamp couldn’t be easier!🦑
📲 Before You Start
Download the SQUID app on your smartphone.
👉 For help downloading the SQUID app click here.Make sure your phone has NFC (Near Field Communication) enabled.
Most modern smartphones have NFC built-in.
On Android, NFC must be turned on in your settings.
On iPhones, NFC is automatically supported (iPhone 7 and newer).
💡 Tip: Bulky phone cases or cards (like debit/credit cards) near the back of your phone can interfere with tapping. Try removing them if you have issues.
Tapping with the SQUID tag is only possible with NFC technology. This is present on the majority of modern smartphones but must be enabled on Android phones.
The process of tapping varies slightly for Android and iPhone:
🤖 Collecting a Stamp on Android
Open the SQUID app and stay on the home page.
Enable NFC in your phone settings if it’s not already on.
Place the middle of your phone over the SQUID tag.
Your phone will:
Vibrate once when the tag is recognised.
Vibrate a second time when the stamp is successfully added.
A message will appear on screen saying “Stamp Added”, and your loyalty card will open automatically.
🔧 Troubleshooting:
If tapping the SQUID tag doesn’t work, restart the app and try again.
Check where your phone’s NFC reader is located (usually near the camera, but it varies by model).
Tap the tag directly over that spot.
Your phone requires NFC in order to use the SQUID app
🍎 Collecting a Stamp on iPhone
Open the SQUID app and stay on the home page.
Tap the ‘Tap Tag’ button in the app to activate the NFC scanner.
When prompted, touch the top of your phone over the SQUID tag.
A notification will appear saying “Stamp Added”, and your loyalty card will open.
🔧 Troubleshooting:
If the NFC scanner doesn’t open, restart your iPhone and try again.
Scanning only works on iPhone 7 or newer.
Remove thick cases or cards that might block NFC detection.
💡Tip:
You can collect your first SQUID stamp without creating an account!
Once you’ve got your first stamp, you’ll be prompted to create an account to keep collecting.
How SQUID works