Prior to creating a policy for a client’s NDIS coverage and/or trying to submit a claim to NDIA, the client’s Individual Profile must include their NDIS Participant Reference Number.

Adding an NDIS PRN

To add an NDIS Participant Reference Number follow the instructions below:

  1. From your My Home page navigate to the client’s Individual Profile (use the search function or My Case Load to locate the Individual) .

  2. On the Profile tab click Edit.

  3. In the Participant Reference No. field (Individual Identifier section) enter the client’s PRN.

  4. Click Save.

This number is required for submissions to NDIA.

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