Getting paid on StartPlaying is simple. All payments from players and all payouts to your bank are processed securely through Stripe, one of the most trusted payment gateways online.

Once you have signed up for an account and filled out your profile, you need to set up a Payouts Account.

How do I start receiving payouts?

Before you can receive payouts, you'll need to:

Create a StartPlaying account
Complete your GM application
Set up a Payouts Account through Stripe: Here's How

How much does StartPlaying take from each booking?

StartPlaying takes a 15% platform fee from each booking. That means 85% of each booking is paid out to you.

GMs set their own rates and their own schedules.

When are players charged?

Players are automatically charged 1 hour after the session start time. This gives you a short window to cancel if there are technical issues before anyone is billed.

To make sure your players are charged, you need to set your game from Pending to Active before the session begins.

Will players be charged if I cancel a session?

No. If you cancel a session on StartPlaying, your players will not be charged.

When do player payments appear in my Payouts page?

Payments appear on your Payouts page shortly after players are charged. This is typically within a few minutes of the 1-hour mark.

What currency are payouts sent in?

Players are charged in U.S. Dollars (USD). Stripe sends your payout in the default currency of your home country.

If you are outside the United States, Stripe automatically converts the amount to your local currency.

How long do payouts take to reach my bank?

Payout timing depends on your location and payout history:

2–3 business days for most U.S. GMs
7–11 business days for GMs outside the U.S.
5–7 business days for your first-ever payout

📌 Business days do not include weekends or holidays.

Need funds faster? Instant Payouts are available for eligible U.S. GMs and settle within 30 minutes (a 2% fee applies).

What makes up my payout balance?

Your payouts come from:

Player card payments: Paid by players using a debit or credit card
Player StartPlaying credit: Paid by players using site credit

If your balance includes both, the StartPlaying credit you can pay out is capped at 15% of your total card payment amount.

Any credit above that cap stays on your Payouts page until it can be included in a future payout, or is manually converted by the StartPlaying team.

Example: You have $100 in card payments and $25 in StartPlaying credit. You can pay out $100 in card payments + $15 in credit (15% of $100). The remaining $10 in credit stays on your Payouts page.