EFFECTIVE DATE: 2/7/25
INTRODUCTION
Welcome to STARTPLAYING, operated by QUALLETA, INC. ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website STARTPLAYING.GAMES (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our Service.
1. KEY DEFINITIONS
SERVICE: The STARTPLAYING website and platform operated by QUALLETA, INC.
PERSONAL DATA: Any data that can identify an individual directly or indirectly, such as name, email, IP address, or payment information.
USAGE DATA: Data collected automatically, such as device information, page visits, session duration, and actions performed on the Service.
COOKIES: Small files stored on your device that enhance your experience and track online behavior.
DATA CONTROLLER: QUALLETA, INC. determines the purpose and means of processing Personal Data.
DATA PROCESSORS: Third parties processing Personal Data on behalf of QUALLETA, INC.
USERS: Individuals using the Service, including PLAYERS and GAME MASTERS (GMs).
2. INFORMATION WE COLLECT
2.1. PERSONAL DATA
We collect the following types of Personal Data when you:
CREATE AN ACCOUNT: Name, email address, password, and profile details.
USE THE SERVICE: Payment details (processed via third-party providers like Stripe), profile information, and content you upload.
ENGAGE IN TRANSACTIONS: Booking or hosting game sessions, providing feedback, and using our messaging system.
CONTACT CUSTOMER SUPPORT: Details you provide in inquiries.
PARTICIPATE IN PROMOTIONS OR SURVEYS: Additional voluntary information.
2.2. USAGE DATA
Automatically collected data includes:
DEVICE INFORMATION: IP address, browser type, operating system, and device identifiers.
ACTIVITY LOGS: Session duration, pages visited, interactions with features.
LOCATION DATA: If enabled, approximate location based on IP address.
2.3. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies (e.g., Google Analytics, Facebook Pixel) to improve our Service and for targeted advertising. Users can manage cookie preferences via browser settings.
3. HOW WE USE YOUR INFORMATION
We use collected data for the following purposes:
TO PROVIDE AND MAINTAIN THE SERVICE: Enable account creation, bookings, and user interactions.
TO IMPROVE USER EXPERIENCE: Personalize content and optimize our platform.
TO PROCESS PAYMENTS: Facilitate transactions through third-party payment processors.
TO PREVENT FRAUD AND ABUSE: Monitor and investigate suspicious activity.
TO COMPLY WITH LEGAL OBLIGATIONS: Respond to legal requests and enforce policies.
FOR MARKETING AND COMMUNICATIONS: Send newsletters, promotions, and account-related notifications (opt-out available).
4. HOW WE SHARE YOUR INFORMATION
We do NOT sell your Personal Data. We may share information with:
SERVICE PROVIDERS: (e.g., Stripe, AWS, Google Analytics) to support business operations.
LEGAL AUTHORITIES: If required by law, court order, or to protect our rights.
BUSINESS TRANSFERS: In case of a merger, acquisition, or asset sale.
5. DATA SECURITY & RETENTION
We implement industry-standard security measures (encryption, access controls) to protect data. Retention periods vary based on business and legal requirements, and users may request data deletion.
6. YOUR RIGHTS & CHOICES
Users may:
REQUEST ACCESS AND A COPY of their Personal Data.
REQUEST CORRECTIONS OR DELETIONS of incorrect or outdated information.
OPT OUT OF MARKETING COMMUNICATIONS via account settings or unsubscribe links.
ADJUST COOKIE PREFERENCES in browser settings.
To exercise these rights, contact SUPPORT@STARTPLAYINGGAMES.COM.
7. INTERNATIONAL DATA TRANSFERS
We store and process data in the UNITED STATES. If you are accessing the Service outside the U.S., your data may be transferred internationally. We comply with applicable legal frameworks for cross-border data transfers.
8. THIRD-PARTY INTEGRATIONS
We integrate with third-party services (Google, Facebook, payment processors). These services may collect and process your data independently, governed by their respective privacy policies.
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:
Stripe’s Privacy Policy can be viewed at: https://stripe.com/us/privacy
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Google Ads (AdWords)
Google Inc provides Google Ads (AdWords) remarketing service. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser.
Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Segment.io
Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.
CI/CD tools We may use third-party Service Providers to automate the development process of our Service.
GitHub GitHub is provided by GitHub, Inc. GitHub is a development platform to host and review code, manage projects, and build software. For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement.
Behavioral Remarketing
Qualetta uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.
Bing Ads Remarketing
Bing Ads remarketing service is provided by Microsoft Inc. You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads You can learn more about the privacy practices and policies of Microsoft by visiting their Privacy Policy page: https://privacy.microsoft.com/en-us/PrivacyStatement.
Twitter remarketing service is provided by Twitter Inc. You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405 You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Pinterest remarketing service is provided by Pinterest Inc. You can opt-out from Pinterest's interest-based ads by enabling the “Do Not Track” functionality of your web browser or by following Pinterest instructions: http://help.pinterest.com/en/articles/personalization-and-data You can learn more about the privacy practices and policies of Pinterest by visiting their Privacy Policy page: https://about.pinterest.com/en/privacy-policy
9. MARKETING & BEHAVIORAL ADVERTISING
We use advertising services (Google Ads, Facebook Ads, remarketing technologies). Users can manage ad preferences via third-party platforms.
10. LINKS TO OTHER SITES
Links to Other Sites Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
11. CHILDREN’S PRIVACY
Our Services are not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from Children under 13. If you know that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. CONTACT US
For privacy-related questions, contact SUPPORT@STARTPLAYINGGAMES.COM.