We understand that Team Stints have a stricter cancellation policy compared to our regular Stints. This is because demand is high for our Stint Teams, and both you and the business have invested valuable time and effort in your training. Consistency is key in maintaining the familiar faces that customers recognise and trust.
While we don't typically allow cancellations for Team Stints, we do make exceptions for genuine emergencies. These might include health-related issues or bereavement, for instance. However, university commitments, while important, don't fall under this category.
Before you agree to join a Stint Team, please double check you are able to fulfil the weekly commitment.