Stobox uses backup files to securely manage your account and recovery processes. Understanding how to manage these files is essential for ensuring your account remains accessible and secure. Below are some best practices and steps to verify your backup files.
Importance of Backup Files
Backup files in Stobox contain crucial details that allow you to:
Restore access to your account in case of loss or device change.
Connect to your account from a new browser or device.
Proper management of these files prevents confusion and ensures uninterrupted access.
If you have a joined device and you restore your access on it with a backup file, the original device's backup file becomes invalid.
This dependency ensures added security but requires consistent usage of the same setup.
Best Practices for Managing Backup Files
Use a Single Primary Device: To avoid confusion between multiple backup files, it is recommended to limit usage to one primary device for your Stobox account. Each time you log in from a new device or browser, the system will prompt you to upload a backup and regenerate a new file. Limiting device changes minimizes the creation of redundant files.
Secure Storage: Always store your StoboxBackupKeys
.jsonfiles in a secure location. If possible, use encrypted storage or a password-protected folder to prevent unauthorized access.- Store backup files in multiple safe locations, such as reliable cloud storage with encryption, USB drives, or external storage devices. This ensures a backup is always accessible in case one location becomes unavailable.- Avoid unnecessarily opening or copying the contents of your backup file. Keeping it in its original format reduces the risk of corruption or compromise.
Stobox 4 backup files are also specific to the device and browser profile on which they were created. To ensure reliability and usability, always use the same device and browser profile to access your wallet.
Steps to Verify the Correct Backup File
Follow these steps to verify that a backup file is valid for your Stobox account:
Contact support@stobox.io to ask about your latest backup file's passphrase ID.
Locate the StoboxBackupKeys
.jsonfiles stored on your devices.Open the
.jsonfile using a text editor or compatible software.Find the
passphraseIDfield in the file.Compare the
passphraseIDwith the one associated with your account:
- If thepassphraseIDmatches, this is the correct backup file.
- If it doesn’t, discard the file and locate another.jsonfile for verification.Upon restoring access using the backup file, note that the system generates a new backup file. Secure this new file, as it will be required for future recoveries or device connections.
Use the file creation timestamp: search for files created on the backup generation date to identify the correct file.
Advanced macOS search: For macOS users, employ Terminal commands to locate files with specific passphrase IDs, replacing manual searches with targeted techniques.
Recommendations for Security
Limit Use of Public Devices: Avoid accessing your account on public or shared devices to minimize exposure to security risks.
Update Backup Regularly: Following recovery or connection to a new device, ensure you download and securely save the new backup file.
Ensure backup files are stored in multiple locations to mitigate risks of loss or inaccessibility.
By following these practices, you can effectively manage your backup files and maintain secure access to your Stobox account.
Steps When Backup Files Are Missing
In the event that you cannot find a valid backup file, follow these steps:
Search all potential storage places thoroughly, including devices, cloud storage, and external drives.
If the file remains missing, note that account recovery is not possible due to privacy and security measures.
Create a new Stobox account and generate a new backup file.
Ensure the new backup file is securely stored in multiple safe locations to prevent future loss.