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How to add team members to your account

How to invite other people to access your Stora account.

Use the Team page to invite people to your Stora account so they can help manage sites, subscriptions and customers. You can choose whether they are owners, managers or staff. You can also control which sites they can access.

⚠️ Only account owners can invite new team members or change their access.


What team roles are available

When you invite someone, you can set them as an Owner, Manager or Staff

  • Owner: Full control over the account. Owners can manage billing, sites, team members and account settings.

  • Manager: Full access to day‑to‑day account features, but cannot delete team members or close the account.

  • Staff: Customer operators on assigned sites. They can't change settings or configurations.

💡 If you operate multiple locations, you can also limit access to specific sites.


How to invite a team member

Follow these steps to invite someone to your Stora account.

  1. Go to Settings in the sidebar.

  2. Select Team.

  3. Click Invite.

  4. Enter their email address.

  5. Choose their role: Owner, Manager or Staff.

  6. (Optional) Adjust their site access so they only see specific locations.

  7. Click Send invite.

What happens after you send an invite

When you send an invite:

  • The new team member receives an email invite to create or sign in to their Stora account.

  • Once they accept, they will be asked to enter their name, and they will then appear on the Team page with the role and site access you chose.

  • You can update their role or site access at any time from SettingsTeam.

If someone cannot find their invitation, ask them to check their spam or junk folder, then resend the invite from the Team page if needed.

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