All Collections
Invoices in Stripe
How to deal with draft invoices
How to deal with draft invoices

Learn how to change invoices in draft status

Updated over a week ago

Invoices tend only to stay in draft status when an account continues to be unpaid by the customer.

Need to charge the draft invoice to the customers card?

You are able to charge the invoices when they are in draft status in Stripe. Follow the same steps as outlined here.

Changing the status of draft invoices

If you have a failed payment, and the invoice is in 'retrying' or 'failed', you can alter the invoice status in Stripe to Paid,Void or uncollectible by following the steps here.

If the invoice is in draft status, and you need to change it to paid(as the customer has paid outside of Stripe), void or uncollectible please contact Stora support and we can action this.

Did this answer your question?