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Buyer AML Compliance Checks (App)

How buyers can submit their details for AML compliance checks via the consumer app

Elliot Palmer avatar
Written by Elliot Palmer
Updated over 4 months ago

Buyer AML Compliance Checks (App)

Within the Street Consumer App, a buyer will see a 'tasks' section at the top of the overview page. When an offer has been accepted and a sale created in Street, the 'compliance checks' task will appear here which they can click into to begin the process of submitting their details for the purpose of an AML check.

Note - This task will only appear if you have setup the Landmark AML integration. If you use Smart Compliance or manage your AML checks externally to Street, buyers will not be able to submit their details via the consumer app.

Buyer details

The buyer will need to click 'confirm your details' to enter their details as they show on their identification documents including their date of birth however the app will intelligently pull in the details stored in Street such as the buyer's name, address, email and phone number, making it easier and quicker for the buyer to submit their details.

The buyer can edit any of the details as needed however all information is mandatory and required to be able to submit the AML check.

Documentation

Alongside their details, buyers can also upload identification documentation, such as a passport or driving license which can be uploaded from their device or as a new photo. It's important to note that uploading documentation for the AML check is an optional step and can be skipped if they wish to.

Note - Buyer documentation (passport, driving license, council tax bill etc) does not get sent to Landmark as part of the AML check, as it is not required. These documents are for your agency to retain, should you need them during an audit.

Once submitted, these details will appear in your Street account for you to submit to Landmark to be checked. It's important to note that unlike Owner AML Compliance Checks that can be setup to automatically send straight to Landmark, buyer AML checks will always need to be sent to Landmark manually from the sales applicant, offer or progression pages.

For more information on running the AML check, see our Landmark AML Checks help article.

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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