What is Landmark?
Landmark AML is a proven electronic AML customer due diligence system that has been designed to specifically meet anti-money laundering due diligence by interrogating a wide range of approved and independent data sources to enable users to reach a decision instantly, with confidence and certainty.
Landmark can be setup within your Street account allowing you to perform an AML check on vendors and sales applicants at the click of a button. Each identity check cost £3 +VAT and each ownership check costs £7 +VAT (or £5 +VAT in Scotland).
AML checks within Street
Once you have the Landmark AML integration turned on you can perform the following checks from within your Street account, for vendors and sales applicants:
Identity checks
Proof of ownership checks (vendors only)
There is also the option for a Proof of Address check however this is not done via the integration.
Vendor Compliance Checks
From the property page, scroll down until you see the Vendor Compliance Check card. Here you will see options for identity check, proof of address and proof of ownership:
Identity check
Click the Check Identity button and complete the relevant owner details. Most of their details will automatically pull from their person page (if those details are already saved) or you can manually add / edit them as needed.
The owner's date of birth is a mandatory field and must be entered while passport, NI and licence number are all optional.
When ready, click 'Continue' to review the details and, when ready, click 'Run Check' to submit the owners details to Landmark for review. The status will then update to pending.
Additionally, a note will be added to the activity stream highlighting that the check has been submitted.
Proof of address
The proof of address check is the only check not managed by Landmark and is a simple checkbox to pass or not. Click the Update button to open the popup.
Here, you will be able to choose to pass the vendor and set how this check was carried out, including what document was used.
Note - It's important to note that if the Landmark identity check has passed, the proof of address doesn't need to be checked manually by your agency as the identity check covers this. If the identity check fails, then you should look to run the proof of address check manually.
Proof of ownership
Click the proof of ownership button to confirm the vendors details and click 'Continue' and then 'Run Check' to submit the check to Landmark. This works exactly the same as the identity check.
Sales Applicant checks
Head to the either Sales Applicant, Sales Offer or the Sales Progression page (and click into the notes section) and you will see the Applicant Compliance Check card on the right hand side.
The Identity Check and Proof of Address check work exactly the same as the vendor checks.
Notification of an AML check completing
When an AML check has been completed, the agent that submitted the check will get a notification in their 'For Me' notification centre as well as an on screen notification.
They will also receive an email notifying them of the completed check.
Sending an AML Reminder email
At the bottom of a compliance card, for both vendors and applicants, there will be a 'send reminder' button.
Doing so will send an email to any client's who have not yet passed their checks, reminding them that they can download the Street App and enter their AML details. It is not possible to edit the content of this notification.
Additionally, under Settings > Branch Settings > Notification Preferences > Settings > you can toggle on 'branch branding' for Street Mobile App emails to ensure these emails have your branch's branding on them.
Checking the status of a completed check
To view the results of a compliance check, head back to either the property page (for vendors) or the sales offer page (for applicants) to view the compliance card again.
You will see if the check Failed or Passed, as well as a PDF report with the details of the check.
Failed checks
Checks can fail for a variety of reasons. If a check does fail, you should first review the PDF report to see why the check has failed. From there you have a few options:
Make the necessary changes to the details and run the check again (for an additional £3 +VAT, £5 +VAT or £7 +VAT, depending on the check and the property's location).
Manually pass the check by clicking 'update' next to the failed warning. Manually passing a check would often be a last resort and the responsibility here would be with your agency. By manually passing you are confirming you have read the report provided and are satisfied with the ownership compliance
Additionally, some aspects of the check may fail while the overall check passes. In this case, you will see a Passed status with an Attention note, highlighting that the PDF report should be viewed.
If you have any questions on a PDF report or any failed checks, please contact our dedicated Street - Landmark account manager, Charlene Gaydon, on charlene.gaydon@landmark.co.uk, including details of the property address, client name and PDF report.
Useful AML related help articles
For information on how to setup the Landmark AML integration, see our Landmark AML Integration setup help article.
For more information on how owners can submit their own AML checks, see our Owner Compliance Checks (app) help article.
For a list of FAQ's, see our Landmark AML FAQ's help article.
For information on AML reporting, see our AML Reporting help article.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!