Section 21 of the Estate Agents Act 1979 requires agents to disclose any personal interest (beneficial stake, or connection to someone with one) in property they're marketing before entering negotiations, preventing conflicts like buying their own listed property without full disclosure, and prohibits taking deposits on such transactions, ensuring transparency for clients and buyers.

To get started, head to Settings (on the left side panel, at the bottom) > Company Settings > General Settings > Enable Disclosure of Personal Interest. For more information on company settings, see our Company General Settings help article.

From here you can toggle the feature on and add a 'Statement of personal interest' and choose whether this statement should show at the start or the end of the property description, for any properties owned by that person.

With the feature enabled, when adding or editing a person you will see the Disclosure of Personal Interest section, under 'Additional Options' where you can mark if that person falls under Section 21 of the Estate Agents Act 1979. By default this will be set to no however if you set it to yes you will see the disclosure statement set up in your company settings.

If a person has the disclosure of personal interest set to yes, the disclosure statement will then show with the property description in the following places: the Street public page, on the portals, on brochures* and the open API.

This is what it looks like on the public page.

And this is what it looks like on a brochure.