Company General Settings

Within your company settings section, you can edit the key settings relating to your company. Head to Settings (left side panel at the bottom) > Company Settings > Company Settings.

Company settings contains a variety of different feature toggles to control how your agency works in Street.

Toggling 'disable notifications' on will prevent all communications from being sent (email, SMS and WhatsApp). It's important to highlight that this is a network wide toggle and should only be used in very specific scenarios, such as if you manage your sales in Street and are looking to migrate your lettings over. In this case, you would likely disable all notifications while adding your lettings properties and tenancies etc to prevent landlords receiving any automated emails.

Toggling 'enable phone call recordings' on will automatically record and store the recordings of phone calls made in Street using the Twilio integration.

Toggling on 'transcribe phone call recordings' will also transcribe those calls and add this as a note in the activity stream on the relevant page.

Toggling on 'VAT registered' will apply VAT to any instruction fees in Street. Typically, if your company is VAT registered, you should toggle this on.

If 'VAT registered is toggled on, you will see the additional option for 'VAT Inclusive'. Toggling this on will set the default setting for any new instructions fees to include VAT. If you want instruction fees to exclude VAT by default, you should toggle this off.

If VAT registered is toggled on, you will see another additional option for 'VAT presentation on valuations'. Toggling this on will show valuation fees as including VAT while toggling it off will show fees as excluding VAT.

Toggling on 'display in voice status label' will show an additional display of the invoice's status (paid, unpaid or overdue) when viewing the invoice on the property's invoice page via info > invoices.

Toggling on the 'autoconfirm vacant viewings' toggle will automatically confirm viewings on behalf of the vendor, when property is vacant and a set of keys is present.

As part of the Street Agent app there is an SOS feature. The SOS Target toggle in company settings controls who will be notified if an SOS signal is triggered by a colleague on the Agent Mobile App. If set to branch, only the signallers branch will be notified. If set to company, every branch will be notified.