The SDS Deposit Integration is being rolled out gradually.
Street connects directly to SafeDeposits Scotland's (SDS) custodial service, so you can register deposits for Scottish properties with SDS straight from Street, without re-entering the details in the SDS portal. Street also adds the deposit's registration number and certificate once SDS confirms the registration, and keeps the deposit's status up to date with SDS.
For properties in England and Wales, see our TDS and DPS Deposit Integrations help article.
What the Integration Does
Registers deposits with SDS for properties in Scotland
Adds the registration number (DAN) and deposit certificate to the deposit once SDS confirms it
Checks the deposits you already hold against SDS when you connect
Keeps the deposit's status up to date with SDS
Repayments and disputes at the end of the tenancy are handled in the SDS portal.
Before You Connect
You'll need an active SDS custodial membership and an SDS access token. To get your access token, email api_enquiries@tenancydepositscheme.com with your membership details. Enter the token exactly as SDS issues it. Your member and branch details are included in the token, so you don't need to enter them separately.
SDS must also be set up in Street as a custodial deposit scheme. For more information, see our Accounting (Settings) help article.
Note - To open the Integrations page you'll need a role with the 'Allow this user to manage company integrations.' permission, and to connect a deposit scheme you'll need the 'Allow this user to manage company general settings.' permission. For more information, see our Roles and Permissions help article.
Connecting SDS
Go to Settings (the cog icon in the top right corner of your screen) and scroll down to Account Administration > Integrations.
Click 'SDS Deposits'.
Open the 'Configuration' tab and click 'Add deposit scheme'.
Choose the deposit scheme from the drop-down, enter your SDS access token, and save.
Street checks your access token with SDS before connecting. If it can't be verified, check it has been entered exactly as issued and try again.
Once connected, Street checks the deposits you already hold on that scheme against SDS, and you'll be notified when it's done. Each connected scheme shows on the integration page with its last sync time. From the three dots you can 'Retry sync' or 'Delete' the connection. If you delete a connection, you'll need to re-enter your access token to connect it again.
Registering a Deposit
Add the deposit to the tenancy as normal, choosing the connected SDS deposit scheme. For more information, see our Adding a Deposit help article.
Once the deposit has been received, Street sends the details to SDS automatically and the deposit shows as 'Registration pending'. Once SDS confirms the registration, the registration number (for example DAN812267) and the deposit certificate are added to the deposit automatically. Street checks with SDS regularly, so this can take a little while to appear.
Note - Registering the deposit doesn't pay it. You'll still need to pay the deposit to SDS. The certificate is only available once SDS holds the deposit.
What SDS needs to register a deposit
Before sending a deposit to SDS, check that:
The property is in Scotland. The SDS integration can't be used for properties elsewhere.
The deposit is no more than two months' rent. SDS won't protect a deposit above this.
The tenancy has at least one tenant.
The property has one landlord, with an email address, mobile number and their own address including the country.
The landlord is a person, not a company.
The landlord's registration details are recorded. SDS needs the registration status, and the registration number if the landlord is registered or appealing. For more information, see our Scottish & Welsh Landlord Registration Numbers help article.
If registration fails
If SDS can't register the deposit, the deposit card will show 'Failed to register' and 'Deposit not registered', with details of what needs updating. Once you've corrected the details, click 'Retry registration'. If SDS rejected your access token, click 'Open integration settings' to check it.
Note - Once a deposit is registered through the integration, the registration number and registration date are managed by SDS and can't be edited in Street, and the deposit amount can't be changed once received. Any amendments need to be made in the SDS portal.
End of Tenancy
At the end of the tenancy, handle the repayment and any dispute in the SDS portal. Once SDS has released the funds, record the outcome and close the deposit in Street. For more information, see our Refunding a Deposit help article.
If a Tenancy Doesn't Go Ahead
Deleting a deposit in Street doesn't cancel it with SDS. You'll need to cancel or repay it in the SDS portal.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!