Property Details

The majority of the Material Information required as part of the Consumer Protection from Unfair Trading Regulations 2008 can be entered in the property details section. The portals have updated their interface to include this Material Information and in Street we have also added the necessary fields so you can store the details.

This article will outline what information can be added in the Property Details section of a property, including the material information fields.

Depending on whether you're onboarding a property for the first time or making an edit to an existing property will determine how you access property details.

If you are onboarding a property, click the 'onboard property' button on the property page:

And you will then need to proceed through the initial photo adding stage. Once done, you will see a 'Property' tab on the left hand side:

If you are making edits to an existing property, go to the property page and click Edit (top right) > Edit Property > you'll now see the property section.

Within the onboard / edit property page, head to the 'Property' section which is broken down into various subcategories.

In property details you can select the property branch. If a property has an active listing, the branch cannot be changed. This is due to the listing being linked to that branches' portal feed. You would need to low profile the listing before changing the branch.

You can change the address, enter a custom address and create an international address. For a more indepth breakdown on editing an address, see this help article.

You can also add a variety of other details here including the number of bedrooms/bathrooms/reception rooms, property type and style (detached, terrace, apartment, bungalow etc), council tax band (Material A) and set if the property is part of a development. Outlined below are a few specific notes on certain property details.

Floor areas are stored in metric (m2) and the option for imperial (ft2) is simply a visual converter. If an area is entered in ft2, it will show as m2 on the portals.

Marking a property as requiring work is for internal use only and doesn't publish to the portals.

Marking a property as having land lets you add the land area in acres. It is not possible to add the land in hectares.

Property access information should be used to store any sensitive details about accessing a property, eg an access code. Any access details entered here can be accessed via the Agent App when looking at an appointment in the Appointment tab under the Key No section by clicking Access Details. These access details are securely locked behind biometrics (facial or finger recognition) to prevent unauthorised access. If you do not have biometrics setup on your mobile phone, you will not be able to access these details.

Entering a valuation appointment duration will override the timeframe in your branch settings (found via Branch Settings > Appointments), useful if the property will take be longer/quicker than your average valuation.

In the Virtual Tour section you can add a YouTube or Vimeo link to a virtual tour of the property which would publish to the portals for applicants to view.

The Other Media & URLs section allows you to add any other external links for media such as images, audio tours, brochures made outside of Street etc. If you have a virtual tour that isn't on Youtube or Vimeo, you can add this here instead.

Any URLs added in this section would feed through to the portals, typically showing under the property description area:

For a more indepth look at how to add brochures to your listings, see this help article.

You can add a tag to the property to be used for additional filtering via the API. You can also toggle if the property is part of a development and select from your list of developments. For more information on developments, see this Help Article.

The property tenure section is where you'll add the tenure (Material A), shared ownership information and any service charge (Material A) or ground rent information.

The construction section is where you'll add the property age, construction year, construction material (Material A) and roof material details (Material A)

The building safety section is where you'll add details of any known issues such as damp or asbestos (Material C), flood risk (Material C), planning permissions, rights and restrictions (Material C) such as if the property is a listed building, accessibility information or is in a conservation area.

The utilities section is where you'll add the majority of the (Material B) details around the utilities at the property such as heating supply, electricity supply, water supply, sewerage, air con, broadband and mobile signal coverage.

You can also toggle if there is a gas supply at the property. If the property does not have a gas supply, ensure this is toggled off and a gas supply certificate will then not be required for the property (and will not show in your Tasks as a missing certificate).

The key features section is where you'll the key features for the property and choose whether to include on the portals and to highlight on viewings.

The detailed description should be the indepth description of the property that will show on the property page on the portals.

The short description will default to the beginning of the main description, if left blank - however you can enter your own text for custom short description. This section will show on the search results on the portals.

Street AI can be used in both the detailed and short descriptions to automatically generate content. For more information on Street AI and how it works, see this our Street AI Help Article.

If a property is being marketed for Sale and Let you will see two description areas, allowing you to have different descriptions for each listing:

Location Summary should be used to give a brief breakdown of the property's location and will show on the Street public page.