Property Details
The Property Details section is where you store the key information about a property, including the Material Information fields required under the Consumer Protection from Unfair Trading Regulations 2008. Portals now display this Material Information directly on listings, and Street provides the corresponding fields to capture and publish it. Fields required by the Material Information guidance are marked with a Part A, Part B or Part C label. Hover over a label to see more information.
This article covers everything that can be added in the Property section of a property record. For the overall listing details, see this help article.
Accessing the Property Details page
When onboarding a property for the first time, look for the Property Onboarding card on the right hand side of the property page and click 'View' on the property listing section.
When editing an existing property, you can click Edit > Edit Property.
Once on the Edit Property page, click the 'Property' section to access the various subsections.
Property Details
This subsection covers the core physical details of the property. Here you can select the branch, update the address, and enter the number of bedrooms, bathrooms, and reception rooms. You can also set the property type and style (Material A), internal and plot floor areas, and whether the property requires work or has land.
If a property has an active sales or lettings listing, you’ll see an Occupancy Details section where you can record whether the property is owner occupied, tenanted or vacant.
You can create an international address for the property in this subsection. For more information on editing the address, see this help article.
Floor areas are stored in metric (m²). The imperial (ft²) option is a visual converter only - if entered in ft², it will display as m² on the portals.
Marking a property as requiring work is for internal use only, and does not publish to the portals.
If land is toggled on, you can record the land area in acres. It is not possible to add the land in hectares.
The Council fields include Local Authority, Council Tax Band (Material A) and Annual Council Tax Cost. The council tax band is published to the portals, and can also display on brochures and window cards.
The Access section is for storing access information such as a key code. These details aren’t shared on the portals. In the Street Agent app, they can be viewed under the Key No section of an appointment, secured behind biometric authentication. If you don’t have biometrics set up on your mobile phone, you will not be able to access these details. You can also choose to share them with a contractor when sending them a maintenance job.
The Valuation Duration lets you override the default valuation appointment length set in Branch Settings. You only need to fill this in if it’s different from your branch default set in Branch Settings.
In the Virtual Tour section, add a video link (such as YouTube or Vimeo), which will publish to the portals. The Other Media section is for any other external links, such as audio tours or brochures created outside Street.
Note - All URLs must be publicly accessible. Brochures created in Street are public by default, but check that any external URLs are publicly facing before adding them.
Scottish agents will also see a Home Report section to upload the report and choose whether to display it on the portals. See our Home Report help article for more information.
Finally, you can add Tags for additional filtering via the API, and toggle whether the property is part of a Development. See our Developments help article for more information.
Moving a Property to Another Branch
If you need to change a properties branch, you can do so here (Edit > Edit Property). If a property has an active listing, the branch cannot be changed as the listing is tied to that branch's portal feed.
You'll need to set the listing to Private first, then change the branch in Edit Property.
Note - Changing the branch of a property won't change the property status. For example, if you move a sales property to a lettings branch, it won’t become ‘To Let’. To market it for rent, you’ll need to create a lettings valuation on the property and progress it from there.
Property Tenure
Within the property tenure section you can select the tenure type (Material A), such as Freehold, Leasehold, Share of Freehold, Commonhold or Non-Traditional Tenure, and add any relevant tenure notes.
For leasehold properties, you can add the lease expiry, either as a date or as the number of years remaining.
If the property is leasehold, you can add additional leasehold details including if the lease prevents you from sub-letting, keeping pets, allow access to a communal garden or any additional conditions or restrictions.
If the property is Commonhold you can also add details of Commonhold Rights and Obligations.
If Shared Ownership (Material A) is toggled on, it unlocks fields for the rent amount and frequency (Material B), the percentage share being sold (Material A), and shared ownership notes.
The Service Charge (Material B) fields include the amount and frequency, the next review date, any notes on what's included and the name and contact details for who the charge is paid to. You can also attach the last management statement and what date it was supplied.
The Ground Rent (Material B) fields include the amount and frequency. If there is a review during the lease you can also add an expiry date, review period, and percentage uplift at review. Finally you can add contact details for who the ground rent is paid to.
You can also store the current annual building insurance premium.
Construction
Within the construction section you can add the property age bracket and specific construction year (Material B), select the construction materials and roofing type from the available options (Material B) and record whether any roof work has been done since the owner purchased, whether the loft is boarded, and whether there are any proposed or ongoing major works with a description of the work and expected costs (Material B).
Building Safety
In the building safety section you can select any known issues (Part C), such as damp, subsidence, Japanese knotweed, unsafe cladding, asbestos, risk of collapse, at-risk wooden decking, lack of emergency lighting or insufficient fire/smoke alarms. You can indicate whether the property is at particular risk of flooding or erosion, and if so, whether it has flooded in the last five years, the sources of flooding, and whether flood defences are in place.
Further fields cover planning permissions or development proposals, whether the property is in a mining area, and whether it is a listed building (Material C) - if so, the listing grade can be specified. You can also record whether the property is in a conservation area, whether there are public rights of way, any accessibility adaptations that have been made, whether there are any restrictions on the property, and whether it has any required access such as easements or wayleaves (Material C).
Utilities
In the Utilities section you can select the heating supply type (Material B) from the available options and toggle whether there is a gas supply at the property.
If set to No, a Gas Safety Certificate will not be required for managed lettings properties and will not appear as a missing certificate in Tasks. If this is left unanswered, a Gas Safety Certificate will still be required.
Note - To change whether a property has a gas supply, you will need a role with the permission ‘Allow this user to change whether a property has a gas supply’ enabled. For more information, see our Roles and Permissions help article.
For lettings, you can also record where the gas, electricity and water meters are, their reference numbers, and add a photo of each meter. Gas meter details only show if the property has a gas supply, and water meter details only show if the water supply is metered.
Boiler details include the age, whether it is under warranty and the expiry year, and the date it was last serviced (Material B). You can also record the electricity supply, water supply, whether the water is metered, and the sewerage type (Material B).
Additional fields cover air conditioning, broadband type, and mobile signal coverage (Material B).
Safety Certificates
This section shows the safety certificates required for the property. You can tick any certificates that apply. Certificates that are mandatory based on how the property is used, such as an EICR, and a Gas Safety Certificate for managed lettings properties with a gas supply, are ticked automatically.
By default EPC is always shown as a requirement for properties being marketed for sale or let however you can mark a property as not requiring an EPC from the property settings page.
Other certificates, such as a Gas Safety Certificate for managed lettings properties with a gas supply, are listed based on the property's specific circumstances.
For more information on managing safety certificates, see our Safety Certificates help article.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!






