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Property Details

How to add and edit key property details and material information.

Written by Elliot Palmer
Updated this week

Property Details

The Property Details section is where you store the key information about a property, including the Material Information fields required under the Consumer Protection from Unfair Trading Regulations 2008. Portals now display this Material Information directly on listings, and Street provides the corresponding fields to capture and publish it.

This article covers everything that can be added in the Property section of a property record. For the overall listing details, see this help article.

Accessing the Property Details page

When onboarding a property for the first time, look for the Property Onboarding card on the right hand side of the property page and click 'View' on the property listing section.

When editing an existing property, you can click Edit > Edit Property.

Once on the edit property page, click the 'Property' section to access the various subsections.

Property Details

This subsection covers the core physical details of the property. Here you can select the branch, update the address, and enter the number of bedrooms, bathrooms, and reception rooms. You can also set the property type and style (Material A), internal and plot floor areas, and whether the property requires work or has land.

Additionally, if the property has an active listing, you'll also see an Occupancy Status field which publishes to the portals.

If a property has an active listing, the branch cannot be changed as the listing is tied to that branch's portal feed. You'll need to low profile the listing first.

You can create an international address for the property here. For more information on editing the address, see this help article.

Floor areas are stored in metric (m²). The imperial (ft²) option is a visual converter only — if entered in ft², it will display as m² on the portals.

Marking a property as requiring work is for internal use only and does not publish to the portals.

If land is toggled on, you can record the land area in acres. It is not possible to add the land in hectares.

The Council fields include Local Authority, Council Tax Band, and Annual Council Tax Cost (Material A). The council tax band can display on brochures and window cards.

Access Details are for internal use only and store sensitive information such as a key code. In the Street Agent app these can be viewed under the Key No section of an appointment, secured behind biometric authentication. If you do not have biometrics setup on your mobile phone, you will not be able to access these details.

The valuation Duration lets you override the default valuation appointment length set in Branch Settings, and only appears when the property does not have an active portal listing.

In the Virtual Tour section, add a YouTube or Vimeo link which will publish to the portals. The Other Media & URLs section is for any other external links such as audio tours or brochures created outside Street, including virtual tours not hosted on YouTube or Vimeo.

Note - All URLs must be publicly accessible. Brochures created in Street are public by default, but check that any external URLs are publicly facing before adding them.

Scottish agents will also see a Home Report section to upload the report and choose whether to display it on the portals. See our Home Report help article for more information.

Finally, you can add Tags for additional filtering via the API, and toggle whether the property is part of a Development. See our Developments help article for more information.

Property Tenure

Within the property tenure section you can begin by selecting the tenure type such as Freehold, Leasehold, or Commonhold (Material A), and add any relevant tenure notes.

If the property is leasehold, you can add additional leasehold details including if the lease prevents you from sub-letting, keeping pets, allow access to a communal garden or any additional conditions or restrictions.

If the property is commonhold you can also add details of Commonhold Rights and Obligations.

If Shared Ownership (Material A) is toggled on, it unlocks fields for the rent amount and frequency (Material B), the percentage share being sold (Material A), and shared ownership notes.

The Service Charge (Material B) fields include the amount and frequency, the next review date, any notes on what's included and the name and contact details for who the charge is paid to. You can also attach the last management statement and what date it was supplied.

The Ground Rent (Material B) fields include the amount and frequency. If there is a review during the lease you can also add an expiry date, review period, and percentage uplift at review. Finally you can add contact details for who the ground rent is paid to.

You can also store the current annual building insurance premium.

Construction

Within the construction section you can add the property age bracket and specific construction year (Material B), select the construction materials and roofing type from the available options (Material B) and record whether any roof work has been done since the owner purchased, whether the loft is boarded, and whether there are any proposed or ongoing major works with a description of the work and expected costs (Material B).

Building Safety

In the building safety section you can elect any known issues such as damp, asbestos, or subsidence (Material C). You can indicate whether the property is at flood risk (Material C), and if so, whether it has flooded in the last five years, the sources of flooding, and whether flood defences are in place.

Further fields cover planning permissions or development proposals, whether the property is in a mining area, and whether it is a listed building (Material C) — if so, the listing grade can be specified. You can also record whether the property is in a conservation area, whether there are public rights of way, any accessibility adaptations that have been made, whether there are any restrictions on the property, and whether it has any required access such as easements or wayleaves (Material C).

Utilities

In the Utilities section you can select the heating supply type (Material B) from the available options and toggle whether there is a gas supply at the property (Material B). If toggled off, a Gas Safety Certificate will not be required and will not appear as a missing certificate in Tasks.

Boiler details include the age, whether it is under warranty and the expiry year, and the date it was last serviced (Material B). You can also record the electricity supply, water supply, whether the water is metered, and the sewerage type (Material B).

Additional fields cover air conditioning, broadband type, and mobile signal coverage (Material B).

Safety Certificates

This section displays the safety certificates relevant to the property, determined automatically based on the property type and how it is being used.

By default EPC is always shown as a requirement for properties being marketed for sale or let however you can mark a property as not requiring an EPC from the property settings page.

Other certificates, such as a Gas Safety Certificate for managed lettings properties with a gas supply, are listed based on the property's specific circumstances.

For more information on managing safety certificates, see our Safety Certificates help article.

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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