Confirming an Inspection
Once an inspection has been scheduled and has the status of 'unconfirmed' it is ready to be confirmed in Street.
Head to the inspection page and you will see the inspection is scheduled but unconfirmed. If the date and time is suitable for the tenants, you can click the 'confirm booking' button to confirm the inspection. The inspection status will update to 'Booked' and the page will show a 'Confirmed' banner.
Note - confirming an inspection will send an email to the tenants informing them that the inspection has been confirmed for the set date and time. This notification is called 'inspection confirmed' which can be toggled on/off and the content of the notification can also be edited.
For more information on managing this notification, see this help article. If you want to manage this for a specific property, see this help article.
The status of a confirmed inspection will remain as 'Booked' until the date of the inspection has passed, at which point the status will update to 'Incomplete' (if it has not already been completed), highlighting that the inspection has now taken place but is missing an inspection report.
Rearranging a scheduled inspection
You also have the option to rearrange the inspection if needed, using the 'rearrange' button, useful if the tenants availability has changed. Rearranging an inspection moves the status to unconfirmed (if it was previously confirmed) and will need to be marked as confirmed again.
Next Step
The next step is to conduct the inspection and upload the inspection report to Street.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!