Property Information Questionnaire

A Property Information Questionnaire (PIQ) is a tool that allows you to gather key details about a vendor's property. This will help you gather the material information needed to be disclosed when you market and sell the property.

For your vendors to submit a PIQ via their Street app you will first need to setup the PIQ in your settings. For more information on this, see our PIQ Setup help article.

When you first instruct a property, you'll see the 'property onboarding' card on the property page and it will show the PIQ task with a status of 'awaiting response'. There is also a 'resend' button that will send the vendor a reminder email if needed:

At this stage, you will need to wait for your vendor to use their Street Consumer app to complete their PIQ. For information on how this looks for your vendor, see our Vendor Submitting PIQ help article.

The onboarding tile will remain on the property page after the property has been instructed. This allows you to send the PIQ reminder for any properties that are already on the market and access any that have been submitted.

When a vendor submits their PIQ, if the property is unassigned you will receive an email to the branch email address, otherwise the property assignee will receive the email. You will also see a branch notification in Street and clicking this notification will load the PIQ information page. The status in the property onboarding card will update to completed and you can also click 'view' to see the answers given.

This first page will show both default and custom question answers:

Click the 'continue' button at the bottom right and you will then see a breakdown of the information the vendor has input vs the data you already hold on record.

You can tick the checkbox next to a question to choose which information you want to update and then click 'update property details' which will automatically update those details on the property page in Street:

Every default question in the PIQ has a corresponding field in the property details on Street. Not all data gathered via the PIQ and added to the property will be published to the portals automatically. This is limited to the data that is currently accepted by the portals.

If you wish to display any of the newer information gathered by the PIQ on the portal listings, this will need to be added to the property description.

Once you are finished reviewing and updating the details from the PIQ, you would be ready to finalise the listing details and send to the owner to review. For more information on this, see our vendor listing approval help article.

When PIQ responses have been received, these will show in the Street Agent app during Viewing appointments. You can access the PIQ responses via the Street Agent app on the property tab > property details > 'view PIQ responses'. This will help your team pull up key information when at a property appointment to really wow potential applicants at viewings to secure that sale/let!

For information on creating your PIQ, see our PIQ Setup help article.

For information on how the PIQ looks from a client's perspective, see our Vendor Submitting PIQ help article.