A Property Information Questionnaire (PIQ) is a tool that allows you to gather key details about a vendor's property. This will help you gather the material information needed to be disclosed when you market and sell the property.

For your vendors to submit a PIQ via their Street app you will first need to setup the PIQ in your settings. For more information on this, see our PIQ Setup help article.

When you first instruct a property, you'll see the 'property onboarding' card on the property page and it will show the PIQ task with a status of 'awaiting response'. If needed you can click the three dot menu on the right and you'll see the option to 'resend', that will send the vendor a reminder email if needed.

At this stage, you will need to wait for your vendor to use their Street Consumer app to complete their PIQ. For information on how this looks for your vendor, see our Vendor Submitting PIQ help article.

Alternatively, you can use the 'complete manually' option (from the same three dot menu) to manually mark the PIQ as complete.

When completing manually you can upload an attachment, useful if you have a completed PIQ document to save in Street, and add any notes.

Once completed, the PIQ status updates to 'Completed Manually', including the user who completed it, date and time, and the details are recorded on the activity stream. The uploaded document can be viewed from the three dot menu as well as the property's documents and files section.

You can also use the 'undo' button to undo the manual completion, taking it back to the 'awaiting response' status. This would allow the owner to complete it in their Street account again.

When a vendor submits their PIQ, if the property is unassigned you will receive an email to the branch email address, otherwise the property assignee will receive the email. You will also see a branch notification in Street and clicking this notification will load the PIQ information page.

The status in the property onboarding card will also be updated to 'completed' and you can click the three dot menu and select 'view' to see the answers given. Additionally, you will have the option to 'unsubmit' the PIQ which will allow the vendor to re-submit it from their consumer account, should any details be incorrect.

When viewing the PIQ, first page will show both default and custom question answers.

When you click the 'continue' button at the bottom right and you will then see a comparison of the information the vendor has input vs the data you already hold on record. From here you can tick the checkbox next to a question to choose which information you want to update and then click 'update property details' which will automatically update those details on the property page in Street.

Every default question in the PIQ has a corresponding field in the property details on Street however not all data gathered via the PIQ and added to the property will be published to the portals automatically. This is limited to the data that is currently accepted by the portals.

Once you are finished reviewing and updating the details from the PIQ, you can continue with the property onboarding.

When PIQ responses have been received, these will show in the Street Agent app during viewing appointments. You can access the PIQ responses via the Street Agent app from the viewing page under the Property tab, by clicking 'view PIQ responses'.

For information on creating your PIQ, see our PIQ Setup help article.

For information on how the PIQ looks from a client's perspective, see our Vendor Submitting PIQ help article.