Objective
How to remove a user from StructShare so that they no longer have access to the system.
Background
Whenever an employee leaves your organization you will want to remove their access to StructShare as well. This article shares the steps for removing a user from the system so that they are no longer able to login and view or edit any information in StructShare.
Things to Consider
Requires ‘System Admin’ permission to delete a user from the system.
Steps:
Navigate to Users & Permissions settings
Click Trash Icon next to User you want to remove
Re-adding a deleted user
Navigate to ‘Users & Permissions’ settings
Click Gear Icon top right of StructShare
Select ‘Users & Permissions’
Click Trash Icon next to User you want to remove
There will be a trash-can icon to the right of each person (except for yourself, another admin would have to delete your account if need be).
Click ‘proceed’ to confirm you want to delete that user from your company.
Re-adding a deleted user
If you want to add a user again who was previously deleted, you will need to reach out to our support team to get them back into your system!
You can live chat or email support@structshare.com and let us know the email address of the user you want to add back into the system and we will get it setup from there.
Questions?
Contact Support:
Live Chat with Support through StructShare:
Click on ‘Talk to Support’ on the left side of your screen.
Email Support:
Call Support:
(512) 222-3716