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Lightreach Information Resources

Why This Matters

Resource folders keep your important documents, templates, and files organized in one place. When everyone knows where to find what they need, your team works faster and makes fewer mistakes.

What You'll Need

  • Admin access to SubcontractorHub

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

For the most up to date guidance and detailed requirements related to Lightreach, please visit the Lightreach Knowledgebase using the link below:​Click here to access their KnowledgebaseThe Knowledgebase includes comprehensive and regularly updated information on the following categories:GuidelinesDetailed program guidelines, eligibility criteria, and process requirements. Market & Utility InformationMarket specific updates, utility requirements, and territory based considerations. CollectionsInformation regarding payment policies, collections processes, and relatedprocedures. State Specific RequirementsState level regulations, documentation requirements, and compliance details. Lightreach Energy PlansCurrent plan options, program structures, and offering details. Sales RequirementsSales process expectations, documentation standards, and required disclosures. For any of the above topics, please refer directly to the Lightreach Knowledgebase to ensure you are reviewing the most current and accurate information. Related ArticlesLightReach Sales WalkthroughHow to Process LightReach Change OrdersHow to View LightReach Finance Status in ProjectLightReach HVAC Lease Sales WalkthroughHow to Sign Contracts Through Finance Partner

Step 1: For the most up to date guidance and detailed requirements related to Lightreach, please visit the L

Lightreach Information Resources screenshot

Real-World Example

💡 A training manager organizes all onboarding materials into resource folders by role — new sales reps find their training documents in seconds instead of asking where everything is.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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