Skip to main content

Sunsaver Sales Walkthrough

Why This Matters

A smooth sales process means more closed deals and happier customers. This walkthrough guides you through every step so you can present financing options with confidence and close deals faster.

What You'll Need

  • Admin access to SubcontractorHub

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Sign in to your SubcontractorHub account with yourusernameandpassword.​

Step 2

Click "New Customer" at the top of your screen to create a new customer.​

Step 3

Enter the customer’s address and basic information. The address can be added manually by clicking on the “Manual Address” checkbox. Select the job type and assign it to a user by clicking “Assign To”. Fill out setter and lead source details, as well as other information. Then click “Create customer” in the top-right corner of the page.​

Step 4

You have now created a proposal card. Click "View Detail" to begin generating a design and pricing. You can title a proposal by clicking “Add Title”.​

Step 5

Click the “Utility” drop-down box in the Consumption profile section and select the correct utility provider.​

Step 6

Scroll down to enter the client's kWh usage. You can opt to either enter the monthly or annual usage by switching the toggle. The predictive AI will also generate an assumed consumption amount based on the address entered. Likewise, if you only have a few months of data available, the software will attempt to auto-fill the other months' data.​

Step 7

Click “Start Design”.​

Step 8

Most homes will be able to utilize the AI-Assisted design tool. Identify the correct home, align it with the tool’s crosshair and click "Run AI Design". If you are working in a market where the AI-Assisted tool does not function seamlessly, you can toggle to " manual design" mode. Reference the "Switch from AI-Assisted Design to Manual" guide for detailed instructions.

Step 9

Click on the modules that you want to include in the design. You will notice thesystem size, offset,andproductionall change in real time. You can also adjust the system offset with the slide bar. If you wish to further adjust the design, switch to AI edit mode. UpdateElectric Bill pricingandAnnual Usagethat suit your customer’s needs. You can also select the type of panel that goes into the system alongside the design.​

Step 10

Click “Save”.

Step 11

Your AI-Assisted design is ready with system size details. You can add aninverterandedit escalation, PPW, mounting type and roof typein this section.

Step 12

Scroll down and turn on the battery toggle to add batteries to your proposal.​

Step 13

Choose if you would like to quote a backup battery OR a grid-tied battery here.​

Step 14

Add as many rooms or appliances as your customer needs to back up. Select the room or appliance to increase or decrease the quantity. The battery recommendation algorithm will calculate how many batteries the customer needs to back up the added rooms or appliances and increase or decrease the number accordingly.​

Step 15

Select your battery from this section. You can increase or decrease the quantity of batteries required for your proposal.​

Step 16

If you require additional adders to your quote, scroll down to the “Add-on” section. This section is optional. Click on “Choose Adders”.​

Step 17

Select the adders you need and click “Done”.​

Step 18

You can add the down payment amount before selecting your finance options.​

Step 19

Scroll down to the financing section of the proposal and selectFinancing (Fully Integrated).​

Step 20

Select “Sunlight Financial” to use SunSaver’s financing products.​

Step 21

Select your customer’s utility from the “Select Utility Company” dropdown menu, then click“Update”.​

Step 22

From the “Product Type” dropdown select “SunSaver”.​Note:If you are approved for SunSaver and already connected with Sunlight in SubcontractorHub, the SunSaver product type will automatically appear in proposals where applicable based on state allocation by Sunlight.​

Step 23

Open the “Finance Options” dropdown to select the financing option that suits your customer’s needs and budget. Click “Add Loan”.​

Step 24

The SunSaver finance card will be generated with details of the financing option. Click “Finalize”.​SunSaver Payment ItemsAPR (Annual Percentage Rate):The interest rate charged on your solar loan. Annual Payment Escalator:Increases your payment amounts annually. Term:Total duration of your solar loan in months. Payment 1-16:Your initial monthly payments during the first 16 months. Voluntary Payment of 30% of Loan Amount:Optional upfront payment if applying for the ITC. Assuming 30% Voluntary Payment Paid by Payment 16:If the 30% down payment is made by Payment 16, the remaining installments (Payments 17–28) and final payments are recalculated on the reduced principal. Assuming 0% Voluntary Payment:If no voluntary down payment is made by Payment 16, the remaining installments (Payments 17–28) and final payments are calculated on the full principal.

Step 25

Now the quote is finalized and your customer is ready to qualify for SunSaver’s financing. Click “Qualify” to qualify your customer. Note:Clicking “Send Application To Homeowner” sends the qualification form to your customer via email. They can open the link from the email and qualify themselves.

Step 26

Enter the customer’s details, check the acknowledgement boxes and then click “Next”.

Step 27

Read the disclosures and check the acknowledgement box then click “Submit Credit Application”.

Step 28

Your customer’s credit score will decide whether they are eligible for SunSaver finance. If your customer qualifies, you will receive a congratulatory pop-up window. Click “Ok”.

Step 29

When a homeowner qualifies, the “Qualify” icon will transition to blue and read "Qualified". Click “Send Finance Docs” to share the contract.

Step 30

Click “Yes”. This will generate the contract.

Step 31

The contract will then be sent to the homeowner's email. Click“Review Document” to begin signing.​

Step 32

Enter the last 4 digits of the customer’sSSNand click “Validate”.​

Step 33

Read the disclosures and click “Continue”.​

Step 34

Click “Start”.​

Step 35

Click “Initial” where indicated on the document.​

Step 36

Select your initial and click “Adopt and Initial”.​

Step 37

Select yourpayment methodand enter the required information.​

Step 38

Click “Sign” where indicated on the document.​

Step 39

You may be asked to opt in or out of a Solar Rights Alliance membership. Once the signing process is complete, click “Finish”.​

Step 40

After completing the signing process, a copy of the signed finance contract will be sent to your customer’s inbox.​

Step 41

The finance card will reflect that the finance documents have been signed, as shown in the example below.

Real-World Example

💡 A new sales rep follows this walkthrough during their first customer meeting. With each step laid out clearly, they present financing options confidently and close the deal on the first visit.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

Did this answer your question?