Yotpo SMS & Email Integration
Connect Subscribfy with Yotpo SMS & Email to sync customer data and power your marketing automation.
What You'll Get
Synced subscribers — Automatically add customers to Yotpo lists
SMS campaigns — Send texts based on subscription events
Email automation — Trigger flows from Subscribfy actions
Unified audience — Keep customer data in sync across platforms
What You'll Need
Before starting, you'll need these 3 things from Yotpo:
App Key — Your Yotpo API identifier
Secret Key — Your Yotpo API secret
List ID — The ID of the list to sync subscribers to
Quick Setup
Step 1: Get Your API Credentials
Log in to Yotpo SMS & Email.
Click the Settings menu (top right)
Select Account Settings
Click General Settings on the left
Scroll down to API Credentials
Copy the App Key
Click Get secret key and follow the steps
Save both keys
Step 2: Create a List and Get the List ID
In Yotpo SMS & Email:
Click Audience in the left menu
Click Lists & Segments
Click Create list or segment (top right)
Select Type: List
Enter a name (e.g., "Subscribfy List")
Click Create
Click View next to your new list
Copy the number from the URL — this is your List ID
Step 3: Connect in Subscribfy
Go to Subscribfy → Integrations.
Find Yotpo SMS & Email
Click Enable
Enter your App Key
Enter your Secret Key
Enter your List ID
Click Save
Tip: Test by creating a test subscription and checking if the customer appears in your Yotpo list.
What Gets Synced
New subscribers | Added to your Yotpo list automatically |
Customer email | Synced to Yotpo profile |
Customer phone | Synced for SMS campaigns |
Subscription status | Updated when subscriptions change |
Common Use Cases
Welcome SMS for New Members
The goal: Send SMS when someone subscribes
Create a Flow in Yotpo triggered by "Added to List"
Filter by your Subscribfy list
Add SMS action with welcome message
Win-Back Campaign
The goal: Re-engage cancelled subscribers
Create a segment in Yotpo for churned customers
Build a campaign with special offer
Send via SMS or email
Troubleshooting
Customers not syncing to Yotpo?
Verify your App Key, Secret Key, and List ID are correct. Check that the integration is enabled in Subscribfy.
Can't find Secret Key?
In Yotpo, go to Account Settings → General Settings → API Credentials → Click "Get secret key" and verify via email.
Wrong List ID?
Go to Lists & Segments, click View on your list, and copy the number from the URL (e.g., /lists/12345 → List ID is 12345).
